Clientjoy Questions

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Q: Will you all be coming back to AppSumo?

sade4PLUSNov 19, 2023
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Q: I sent an invoice to a client and they tried to pay the invoice using the Stripe payment button on the ...

invoice, but they weren’t able to and instead got a response saying that feature is in test mode. Can someone help me with this? It’s a pretty important issue to not be able to accept payment from clients. I tried contacting Clientjoy earlier today using two methods of contact and still haven’t heard anything.

lvres14May 4, 2023
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Q: To clarify: Following up from a previous question, the top of the website says, "Disclaimer: The Clientjoy lifetime offer has ended.

However, you can still get one year of access to Clientjoy for the discounted and locked price of $199 (retail value: $660)."

If I choose to keep the same users and features, namely 5 users, the white-label with 3 workspaces, and 5 users per workspace, does that mean the price remains locked at the same at $199 per year? I appreciate knowing that we can scale and the price changes as we grow too.

djmma1PLUSFeb 6, 2023
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Q: Just to clarify, it’s $199 for one year only?

Or $199 each recurring year as well?

gregkargusJan 30, 2023
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Q: I bought this deal a while back, but Clientjoy's interface changes and DELETED my workspace where my lifetime deal was added.

I contact Saptarshi with support twice and he just ignores me. What kind of company would do this?????

DevintheDeveloperPLUSJun 6, 2022
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Founder Team
Yash_Agencyjoy

Yash_Agencyjoy

May 14, 2024

A: Hi Devin,

Hope you are doing well. It pained me to read your bad experience with us. Do you mind emailing your query through to support@clientjoy.io so that we can look into this on priority and assist if not already resolved?

Rest assured, we do not delete workspace or data in the workspace unless explicitly requested by the user.

Kind regards,

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Q: On your website, you are offering a lifetime subscription for $149.

How does that relate to this offer?
Also, have you stopped development work or still continuing. The roadmap looks pretty lifeless...

RobinL-SJan 14, 2023
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Founder Team
Yash_Agencyjoy

Yash_Agencyjoy

May 15, 2024

A: Hey there Robin,

Thank you for reaching out. This is an Annual plan for 1st year only providing you more workspaces and team members. The Life Time deal that you are referring to is for 1 member & 1 workspace for $149.

Our development is completely on track and we are bringing Lead Forms in the next 2-3 weeks. Happy to answer any questions that you have.

Kind regards,

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Q: Can you connect your bank to this?

fproPLUSDec 15, 2022
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Founder Team
Yash_Agencyjoy

Yash_Agencyjoy

May 15, 2024

A: Hi there,

Thanks for your query. At the moment, we do not have native bank integrations. You can add your bank details in the Client note for your invoice so that your clients can make the payment straight into your account. You can record the payment manually with bank transfer id too.

Do share the bank integration that you are after so that we can add it to the roadmap.

Kind regards,

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Q: How come there's absolutely nobody monitoring support?

I've sent in three emails and a dozen live chat requests in the last week. Nobody replies ever on live chat. Or even replies to tickets.

Sent in contact@clientjoy.io support@clientjoy.io yash@clientjoy.io etc

Deal with caution! Company never replies

c9abd42fd8714c82b559d2d38b646d39PLUSSep 21, 2022
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Founder Team
Yash_Agencyjoy

Yash_Agencyjoy

May 15, 2024

A: Hi there,

Apologies for the delay in getting back to you.

We are sorry to hear this. I would request you to share your issue via email to support@clientjoy.io so that we can resolve it on priority if not already resolved.

Kind regards,

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Q: Hi CJ Team, Are you planning to come back with any LTD with Appsumo?

Thanks,
Binish from Poppy Gardens

BinishAug 22, 2022
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Q: Hi CJ team, Can you tell me the difference between this deal and the LTD you're currently running outside of Appsumo?

What features are on the LTD you're advertising vs the one here?

12033d470ce445f297ef4a4e92d35318PLUSAug 14, 2022
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Q: The mobile app is not working properly.

Can't add leads, the page for adding leads is not loading at all. Please clear the issue..

rakhulpMay 15, 2022
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Q: Hi I want to sell my service from my website and I want a One-Page Checkout option so that a client can order ...

easily among multiple product/service options.
I want exactly what SPP.co ( Service Provider Pro) is offering, You can check what I mean on the below URL
https://spp.co/features/billing
Can I get a similar customized Checkout URL from your product to add it on my website order page to sell multiple products/service and to receive payment ?
Also do you have similar client portal as SPP.co?
In short can I get the facilities that SPP.co is providing ?
Please reply

Sagar.NayemFeb 12, 2022
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Q: There are a few updates that we would love.

Scheduling app to be on the one-time deal rather than paying again and again for it. Plus it is totally new and many features are lacking for the booking system.
We should be able to customize the reminders.

inarenderyadavJan 5, 2022
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Q: Is there a link to a list of integrations you can share?

bartspeaksDec 21, 2021
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Q: We're an agency and need the following: 1.

1 workspace = 1 client. If I upgrade workspaces, how much would it be?
2. Ringcentral or similar tools integration. Which similar tools are available?

AmpinggroupPLUSSep 27, 2021
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Q: Are the screenshot in this deal will be a major update or why my dashboard is very different?

I have previous LTD.

Note: big differences pipeline, leads, etc

Other situation, the last clientjoy version to mac is outdated 15102020, Do you have plans to update?

14d003b5e74865575a1b9bdba9ba850f5c2f497bJun 2, 2021
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