Q: I sent an invoice to a client and they tried to pay the invoice using the Stripe payment button on the ...
invoice, but they weren’t able to and instead got a response saying that feature is in test mode. Can someone help me with this? It’s a pretty important issue to not be able to accept payment from clients. I tried contacting Clientjoy earlier today using two methods of contact and still haven’t heard anything.
I see you are having an issue with Clientjoy. If this is still happening, please kindly reach out to support@clientjoy.io, or to support@appsumo.com, if there is no reply 🙂
Q: To clarify:
Following up from a previous question, the top of the website says, "Disclaimer: The Clientjoy lifetime offer has ended.
However, you can still get one year of access to Clientjoy for the discounted and locked price of $199 (retail value: $660)."
If I choose to keep the same users and features, namely 5 users, the white-label with 3 workspaces, and 5 users per workspace, does that mean the price remains locked at the same at $199 per year? I appreciate knowing that we can scale and the price changes as we grow too.
I also dropped the question in their live chat and got this response. Either way, I'm going to do it and edit the workspaces/users that I need. That lifetime deal on their site includes everything so it may be a better option for others :)
Their response: Yes, if you buy that plan, it stays locked. However the appsumo plan doesn't include mailbox, scheduler and email sequencing. It would cost you $5.40 per month per user per workspace for the additional features.
Thanks for the question. Apologies for the delay in getting back to you.
To clarify, The life time deal of $149 comes with 1 users 1 workspace and if you opt for 5 user plan it comes in 1 workspace only.
The Annual plan that you see above has 4 workspaces with 5 members each (essentially allowing you to manage 4 businesses). Both deals have their own benefits.
Do let me know if you need any further clarification.
Hope you are doing well. It pained me to read your bad experience with us. Do you mind emailing your query through to support@clientjoy.io so that we can look into this on priority and assist if not already resolved?
Rest assured, we do not delete workspace or data in the workspace unless explicitly requested by the user.
WOA: Developers, listen And respond to your clients needs. They are the ones you are serving and who pay your bills. No one wants to feel forgotten about.
Hi Yash, It's been six months since I posted this. Better late than never! Support has since reinstated my account. However, I was unable to connect my calendar for the scheduler feature. Support tried to help briefly, but then also ignored me on this issue and stopped trying to help. I STILL can't use Clientjoy. 🤦♂️ You need to have a word with your support team.
Thank you for reaching out. This is an Annual plan for 1st year only providing you more workspaces and team members. The Life Time deal that you are referring to is for 1 member & 1 workspace for $149.
Our development is completely on track and we are bringing Lead Forms in the next 2-3 weeks. Happy to answer any questions that you have.
Thanks for your query. At the moment, we do not have native bank integrations. You can add your bank details in the Client note for your invoice so that your clients can make the payment straight into your account. You can record the payment manually with bank transfer id too.
Do share the bank integration that you are after so that we can add it to the roadmap.
We are sorry to hear this. I would request you to share your issue via email to support@clientjoy.io so that we can resolve it on priority if not already resolved.
Q: Hi
I want to sell my service from my website and I want a One-Page Checkout option so that a client can order ...
easily among multiple product/service options. I want exactly what SPP.co ( Service Provider Pro) is offering, You can check what I mean on the below URL https://spp.co/features/billing Can I get a similar customized Checkout URL from your product to add it on my website order page to sell multiple products/service and to receive payment ? Also do you have similar client portal as SPP.co? In short can I get the facilities that SPP.co is providing ? Please reply
Scheduling app to be on the one-time deal rather than paying again and again for it. Plus it is totally new and many features are lacking for the booking system. We should be able to customize the reminders.
Q: Will you all be coming back to AppSumo?
Share Clientjoy
Q: I sent an invoice to a client and they tried to pay the invoice using the Stripe payment button on the ...
invoice, but they weren’t able to and instead got a response saying that feature is in test mode. Can someone help me with this? It’s a pretty important issue to not be able to accept payment from clients. I tried contacting Clientjoy earlier today using two methods of contact and still haven’t heard anything.
Share Clientjoy
Hey there lvres14, this is Ron from AppSumo!
I see you are having an issue with Clientjoy. If this is still happening, please kindly reach out to support@clientjoy.io, or to support@appsumo.com, if there is no reply 🙂
Q: To clarify: Following up from a previous question, the top of the website says, "Disclaimer: The Clientjoy lifetime offer has ended.
However, you can still get one year of access to Clientjoy for the discounted and locked price of $199 (retail value: $660)."
If I choose to keep the same users and features, namely 5 users, the white-label with 3 workspaces, and 5 users per workspace, does that mean the price remains locked at the same at $199 per year? I appreciate knowing that we can scale and the price changes as we grow too.
Share Clientjoy
UPDATE:
I also dropped the question in their live chat and got this response. Either way, I'm going to do it and edit the workspaces/users that I need. That lifetime deal on their site includes everything so it may be a better option for others :)
Their response:
Yes, if you buy that plan, it stays locked. However the appsumo plan doesn't include mailbox, scheduler and email sequencing. It would cost you $5.40 per month per user per workspace for the additional features.
Hi there,
Thanks for the question. Apologies for the delay in getting back to you.
To clarify, The life time deal of $149 comes with 1 users 1 workspace and if you opt for 5 user plan it comes in 1 workspace only.
The Annual plan that you see above has 4 workspaces with 5 members each (essentially allowing you to manage 4 businesses). Both deals have their own benefits.
Do let me know if you need any further clarification.
Q: Just to clarify, it’s $199 for one year only?
Or $199 each recurring year as well?
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Any answer for this? You state the price is locked in, so is that locked in at $199 EVERY year? Thanks
Hi Greg,
Thank you for your question and apologies for the delay in getting back to you. This is an introductory offer applicable for the first year only.
From the 2nd year, base on the number of workspaces that you want and number of users that you want, the applicable price will be charged.
Hope it provides the necessary clarity that you are after.
Kind regards,
Yash
Q: I bought this deal a while back, but Clientjoy's interface changes and DELETED my workspace where my lifetime deal was added.
I contact Saptarshi with support twice and he just ignores me. What kind of company would do this?????
Yash_Agencyjoy
May 14, 2024A: Hi Devin,
Hope you are doing well. It pained me to read your bad experience with us. Do you mind emailing your query through to support@clientjoy.io so that we can look into this on priority and assist if not already resolved?
Rest assured, we do not delete workspace or data in the workspace unless explicitly requested by the user.
Kind regards,
Share Clientjoy
And still no reply?… :-(
“Sorry, no taco for you señorJoy!”
-That happened to me with Flowlu,,, I feel ya
WOA: Developers, listen And respond to your clients needs. They are the ones you are serving and who pay your bills. No one wants to feel forgotten about.
Thx, Be Good
Hi Yash, It's been six months since I posted this. Better late than never! Support has since reinstated my account. However, I was unable to connect my calendar for the scheduler feature. Support tried to help briefly, but then also ignored me on this issue and stopped trying to help. I STILL can't use Clientjoy. 🤦♂️ You need to have a word with your support team.
Same thing happened to me. Purchased the lifetime ClientJoy Appsumo plan. They canceled my account.
Q: On your website, you are offering a lifetime subscription for $149.
How does that relate to this offer?
Also, have you stopped development work or still continuing. The roadmap looks pretty lifeless...
Yash_Agencyjoy
May 15, 2024A: Hey there Robin,
Thank you for reaching out. This is an Annual plan for 1st year only providing you more workspaces and team members. The Life Time deal that you are referring to is for 1 member & 1 workspace for $149.
Our development is completely on track and we are bringing Lead Forms in the next 2-3 weeks. Happy to answer any questions that you have.
Kind regards,
Share Clientjoy
Q: Can you connect your bank to this?
Yash_Agencyjoy
May 15, 2024A: Hi there,
Thanks for your query. At the moment, we do not have native bank integrations. You can add your bank details in the Client note for your invoice so that your clients can make the payment straight into your account. You can record the payment manually with bank transfer id too.
Do share the bank integration that you are after so that we can add it to the roadmap.
Kind regards,
Share Clientjoy
Q: How come there's absolutely nobody monitoring support?
I've sent in three emails and a dozen live chat requests in the last week. Nobody replies ever on live chat. Or even replies to tickets.
Sent in contact@clientjoy.io support@clientjoy.io yash@clientjoy.io etc
Deal with caution! Company never replies
Yash_Agencyjoy
May 15, 2024A: Hi there,
Apologies for the delay in getting back to you.
We are sorry to hear this. I would request you to share your issue via email to support@clientjoy.io so that we can resolve it on priority if not already resolved.
Kind regards,
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Q: Hi CJ Team, Are you planning to come back with any LTD with Appsumo?
Thanks,
Binish from Poppy Gardens
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Q: Hi CJ team, Can you tell me the difference between this deal and the LTD you're currently running outside of Appsumo?
What features are on the LTD you're advertising vs the one here?
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Q: The mobile app is not working properly.
Can't add leads, the page for adding leads is not loading at all. Please clear the issue..
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Q: Hi I want to sell my service from my website and I want a One-Page Checkout option so that a client can order ...
easily among multiple product/service options.
I want exactly what SPP.co ( Service Provider Pro) is offering, You can check what I mean on the below URL
https://spp.co/features/billing
Can I get a similar customized Checkout URL from your product to add it on my website order page to sell multiple products/service and to receive payment ?
Also do you have similar client portal as SPP.co?
In short can I get the facilities that SPP.co is providing ?
Please reply
Share Clientjoy
Q: There are a few updates that we would love.
Scheduling app to be on the one-time deal rather than paying again and again for it. Plus it is totally new and many features are lacking for the booking system.
We should be able to customize the reminders.
Share Clientjoy
Q: Is there a link to a list of integrations you can share?
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Q: We're an agency and need the following: 1.
1 workspace = 1 client. If I upgrade workspaces, how much would it be?
2. Ringcentral or similar tools integration. Which similar tools are available?
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Q: Are the screenshot in this deal will be a major update or why my dashboard is very different?
I have previous LTD.
Note: big differences pipeline, leads, etc
Other situation, the last clientjoy version to mac is outdated 15102020, Do you have plans to update?
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