Just like everyone said, UI is good but I am concerned about the following things.

1. On your Capterra page ( https://www.capterra.com/p/148479/Gridle/) It is mentioned that you were founded in 2013 so the app has been in the market for 7 years now.
-> How many recurring customers do you have? If after 7 years you are still running a lifetime deal it deeply concerns me about sustainability. Looks like your business model revolves around LTD only?

2. Most of the features mentioned on the deal page like Client Portal, Import, Export, Proposal Templates, etc are in the coming soon.

I bought after seeing the screenshots of the app but every other option I clicked on showed my coming soon Popup. Why show something like File Manager, Mail, and Calendar in the app screenshot which are not there at all? So basically you are selling a roadmap?

3. I went to your integration page thinking that in 7 years you might have developed many integrations but to my surprise, even Zapier is not there.

4. Even being in the market since 2013, your app is pretty basic even the CRM with most of the things coming soon. I wanted to import my customers from the CSV file and again to my surprise the option wasn't there. I have to enter my customers one by one since there is no integration either.

5. If the pace of development is this slow and this is what we have in 7 years, what should I expect in the next 7 years? Looks like it's a side project?

Not having features is fine but trying to sell what is not there by showing them in screenshots or using coming soon popups is what really concerns me.

Coming soon would have been fine too but not with this pace of development ( Referring to the app being there for 7 years with basic features like import missing).

Looking forward to my concerns being addressed by your reply.