Client Portal Reviews

4.3

4.38 stars
4.38 stars
32

Taco ratings

24
3
1
1
3
Showing 1 - 20 of 32 reviews
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Verified purchaser

Member since: Apr 2018Deals bought: 13
2 stars
2 stars
Posted: Aug 7, 2023

Cannot Customize Anything - Not Worth It

I purchased this deal when it was live but never got around to using it until recently. While this is a great concept, it is poorly executed and poorly supported. I contacted support because as I was setting things up, I attempted to copy the plugin's template files into a child theme in order to customize the footer - should be simple enough as most Wordpress plugins allow you to do this so that you can make your own customizations without changing core files so they don't get overwritten during updates. Much to my surprise, this is not possible with this plugin which is a huge downfall for me, and why I will probably not use this plugin at all.

Support's response:

"Thanks for trying to customize the template files! However, we no longer support this method as per our developer. Our future updates focus on the block editor, which offers more flexibility for tweaks."

Sadly disappointing considering that we don't use Gutenberg at all, and will never use it because it is the worst and most confusing UI for clients when trying to edit their site. To "box out" all other capabilities and options and to focus on "one thing" in order to make changes or "tweaks" is just bad.

Probably will just build something out ourselves using Formidable Forms and ACF Pro.

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Verified purchaser

Member since: Nov 2013Deals bought: 109
5 stars
5 stars
Posted: Sep 12, 2018

Does what it says on the packet

This is a great product. So glad I purchased, its clean, simple and tastes like vanilla! Hey, it works and does the job. Its been really handy for clients and now I have a simple and effective way to manage clients project details. Its something I could have built myself, but for the time saved well worth it.

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Verified purchaser

Member since: Mar 2012Deals bought: 685
5 stars
5 stars
Posted: Aug 30, 2018

Outerspace portal!

Its from another world, you'll need a roccket to grab all the tacos you can. You cant go wrong with that

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Verified purchaser

Member since: Mar 2013Deals bought: 202
1 stars
1 stars
Posted: Aug 20, 2018

Shell Shocked

Ok so I guess I'm just not getting what all the fuss is about...The concept seems great but at the end of the day it seems like I have to go in and do all the heavy lifting with Client Portal. There are no templates, there is no starting point, no baseline, no beginning EXCEPT a scenario where I do all the work LOL...well if I have to start at the beginning and do ALL the work, then what's the purpose of Client Portal? And when I asked about templates the response was:

'We don't have an ETA unfortunately as we are still in the process of
researching which templates to include. I should also mention that
these are going to be paid add-on's to the product.

If you would like a refund, you can log into your AppSumo account and
get one from there.

Hope this helps!...'

Really? Am I totally missing something? Sorry there are no templates, just ask for your money back? Less than impressive customer service LOL...I really want to LOVE CP so someone please CONSTRUCTIVELY help...If your intent is to attack and name call or say that 'its obvious' then just don't bother.

P.S. I purchased believing that the demo content was content we'd have straight away, not that I'd have to recreate it LOL

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Verified purchaser

Member since: Jul 2011Deals bought: 100
5 stars
5 stars
Posted: Aug 15, 2018

So glad I got in on this before it closed! After a little snag in activating (which turned out to be my own ancient PHP issue) I am up and running creating my first client project and I am so impressed with how it looks. I can't wait to start showing it off to my clients and looking buttoned up and in charge. I know it will save me a ton of time looking for stuff as well. I stacked the deal even though I don't have need for multiple sites right now -- but if I like CP I will want to use it for all my businesses now and int the future. GREAT concept!!

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