Hey, Giacomo!\u000aThanks for patiently, promptly and courteously addressing all the tough questions and criticism from fellow Sumolings. A few more tough questions...\u000a\u000aI bought and activated your product Jan/Feb 2023, and can\u0027t seem to get access. When doing a password reset, why am I getting an email from Riivu.io (communications@onlinereviews.tech)? When I reset my password via the link provided, I then get directed to the Riivu.io login page and not the Climbo login page. Why? I am very confused as it appears that Riivu.io is exactly the same platform\u003B same exact dashboard UI, features, etc. Is Climbo a rebranded version of Riivu.io and you\u0027ve repackaged it to sell on AppSumo? Again, why would password reset emails come from Riivu.io? Please clarify these circumstances as your website\u0027s homepage also shows the Riivu logo as being a SaaS agency partner? \u000a\u000aI am seriously considering the white label agency version (and pricing), but it would be great to know who\u0027s who? Trying to further understand the value provided by Climbo versus going to Riivu.io directly. First thing, however, is getting my password reset as I still cannot login to Climbo. We will then proceed from there if it makes sense.\u000a\u000aThank you and I look forward to your soonest reply :\u002D)

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Hey, Giacomo!\u000aThanks for patiently, promptly and courteously addressing all the tough questions and criticism from fellow Sumolings.  A few more tough questions...\u000a\u000aI bought and activated your product Jan/Feb 2023, and can\u0027t seem to get access.  When doing a password reset, why am I getting an email from Riivu.io (communications@onlinereviews.tech)?  When I reset my password via the link provided, I then get directed to the Riivu.io login page and not the Climbo login page.  Why?  I am very confused as it appears that Riivu.io is exactly the same platform\u003B same exact dashboard UI, features, etc.  Is Climbo a rebranded version of Riivu.io and you\u0027ve repackaged it to sell on AppSumo?  Again, why would password reset emails come from Riivu.io?  Please clarify these circumstances as your website\u0027s homepage also shows the Riivu logo as being a SaaS agency partner?    \u000a\u000aI am seriously considering the white label agency version (and pricing), but it would be great to know who\u0027s who?  Trying to further understand the value provided by Climbo versus going to Riivu.io directly.  First thing, however, is getting my password reset as I still cannot login to Climbo.  We will then proceed from there if it makes sense.\u000a\u000aThank you and I look forward to your soonest reply  :\u002D)

Giacomo_Climbo · Answer

Thanks for your message. Can you please send this email to my work email giacomo@climbo.com, including the email you used to create your account? I will personally verify this issue. Riivu is one of our white\u002Dlabel clients, they are white\u002Dlabeling Climbo. Climbo is the only white\u002Dlabel saas provider.

OroSitesHosting · Answer

\u0022Climbo is the only white\u002Dlabel saas provider.\u0022 \u003E\u003E Not true. There is another, cheaper option which you can read about in detail in another question. It\u0027s called EmbedMyReviews ( https://embedmyreviews.com ) Looks like it might be a less costly and more upfront option than Climbo.

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