We purchased Clinked for our design agency in the 2019 deal and used it for a little while. There are lots of tools baked in - anything you can do with Basecamp or ActiveCollab etc, you can *technically* achieve with Clinked. Yes the white label functionality is nice compared to other project management tools, but ultimately we moved back to Basecamp because the Clinked UI is so ugly and clunky that it was extremely painful to use every day.

Most glaring UX problems:
1. Tasks functionality is underdeveloped with no timeline or good calendar views, lack of easy ways to see all *your* tasks assigned to you across all projects in a calendar or tidy view.
2. The UI in general feels extremely dated at this point. It's a basic bootstrap implementation and there are inconsistencies everywhere which drive us crazy.
3. The notifications functionality is pretty basic and hard to manage dozens or hundreds of notifications a day from various projects. They need more fine tuned settings at the user level and a full screen notifications page w/ ability to clear vs. mark as read (see Monday.com and ClickUp for inspiration).
4. Certain white label features like custom email domain never worked right with Gsuite. We tried to resolve via support ticket but this ultimately trailed off and we could never get it working. They wanted us to set up a separate SMTP server just for Clinked which requires separate web hosting and technical complexity.

There used to be a post on the Clinked feature request forums that talked about a grand "Clinked 2.0" with a totally new UI etc. It was "in progress" for years. Recently, I logged back into our old account to see if anything has changed and nope it's still the same. Went looking for said forum post, and it seems to have disappeared mysteriously.

I get the impression that Clinked has a lot of clients who maybe aren't in the technical fields and don't care about some of the above gripes, so they're just coasting along collecting subscription fees without updating the product. If you just want something basic to exchange files with your clients, and want a white label experience, then sure it could work for you. But for our team trying to use it for client project collaboration on a daily basis proved too frustrating. It's a shame because there is great potential here!