I don't know what else to do or where to go for support. This platform does not work any longer. You can't complete the process of making new bots because the server doesn't connect. I knew it was a disaster when I found out you had to use pinecone for bots and I knew it wasn't going to last long. The Discord channel is no longer active and you still can't create new bots. I have the highest tier and it's utterly useless. I haven't deployed one bot ever since purchasing. What a waste of $500.