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Member since: Sep 2020Deals bought: 95
3 stars
3 stars
Posted: Dec 22, 2023

Not quite there

I gave this a go for a few days. I was happy to look past the app design issues (which are confusing), but in the end there were other issues which made me return for a refund. The chatbot responses were slow, the pinecone connection kept throwing errors, and the data source to scrape the site also had errors.
It has potential and I'd totally give it another go in the future when it's a bit more solid.

Founder Team
jass_

jass_

May 9, 2024

Hi,

Thanks for your review.
1. Can you please let us know the "design issues" that were confusing to you? We have been praised on our UI and UX the most, but would love to hear what went wrong at your end.
2. Slowness in responses is mostly due to api load at the openAI end, not because of Cloozo. But we haven't seen any slowness from past couple of weeks and the bot responds fairly fast! Please check our own website for example.
3. Pinecone is completely optional and not needed. But if you ARE using Pinecone, then you need to provide correct configuration details. We haven't encountered a single case where users have faced issues with pinecone setup.
4. What were the errors you faced with website scraping? If you can let us know, we can definitely assist you with that.

Again, thanks a lot for taking time and leaving your honest feedback. We really appreciate that.

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