Cloudshot Questions

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Q: Deal was good

Why ruin the deal with crappy cloud account limits. Was a good deal but didnt have the money. Now it's a rip.

SolarBangPLUSFeb 14, 2025
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Feb 14, 2025

A: Hello @SolarBang, the AppSumo deal was meant to be AWS only. However, we kept the deal on for other providers too :) Please write to support@cloudshot.io and I am sure we can work out something. Looking forward to it.

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Q: Which country is the solution from❓

Jack.SDec 23, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Dec 24, 2024

A: Hi Jack, our headquarters is in India, and we have a presence in the US, UK, Romania, and Malaysia.

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Q: Few Features Missing Or maybe i dont know ?

atm it seems like we currently cant have more than one active tab open with Cloudshot ? what if i ahve multiple accounts and want them both open to compare ?

also do you plan to add more integrations for deployment to certain cloud vPS ? like Next cloud Deploy to Contabo Storage VPS etc. .? i like the idea of this product and am interested jsut don't feel it fits my use case atm .

111050744919793196496Dec 14, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Edited Dec 15, 2024

A: Glad you like the idea.

You can have multiple browser tabs with different Cloud account in each. Use the dropdown in the upper right corner to select the account.

Yes, we will have more Cloud providers in the future, including cloud-to-cloud migration with unparalleled ease. If you could share some details on what you are looking for, we might be able to prioritise your use cases and make them live soon. Please feel free to write to support@cloudshot.io. We are also adding a section on the site for our users to suggest features and upvote others.
I hope this helps.

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Q: Does the lifetime plan support Azure?

110875770675047257326Dec 14, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Dec 14, 2024

A: Yes! You'll be able to connect to any 1 Cloud account (Azure/AWS/GCP/Digital Ocean/OVHCloud/Contabo). For some time , we've kept this open as in you can add multiple accounts for you to explore. :)
If you have more questions, please feel to contact us at support@cloudshot.io.

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Q: I got an error after click AWS Network Discovery

I am new in Cloud Server, but I think it should be easy enough to use.
after I connected to my AWS. I try to click AWS Network Discovery and nothing happend.
I am not sure about permission too.

Help please. Thanks.

toni520Dec 6, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Edited Dec 6, 2024

A: Hi Toni, it must be the permissions. We'll check and write back to your email.

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Q: Team access is must. One user is not enough.

Hello, I cannot share the main account login with my developer. It is too risky, so need permissions and team access feature.

aniketborhadePLUSDec 5, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Dec 5, 2024

A: I understand, Ankitet. In a few weeks, the feature of team access will be live. I'll keep you and everyone updated. Thanks so much for your suggestion. I appreciate it.

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Q: Does it support contabo integration?

Does it support contabo integration? Or Hyper V Machine Integration ?

hitesh8Oct 15, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Oct 15, 2024

A: Hi Hitesh, we do not support Conatabo at the moment. If you have a specific use cases then please write to support@cloudshot.io. We'll see if how soon we can prioritise. Thanks.

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Q: Questions

1. Can you export diagram and if yes, what software will be needed by end user to open the file. Is it dependent on draw.io, can you make viewing and edits in other softwares as well. I don't have draw.io and it seems my customers don't have it either.

2. What about data security and privacy issue? Can I use my account to connect with customers account (one at a time) to provide some consulting?

3. So it seems like it does scheduling/upgrade/downgrade to save money. Are there any other scenarios which it will cover? What about transferring data, can that feature be built?

Thanks

VK_2018Nov 25, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Nov 25, 2024

A: Hello VK, thanks for your interest in Cloudshot.

1. You can export the diagram in both XML and PNG. Using Cloudshot will get the underlying diagramming software too. Cloudshot does not DEPEND on draw.io.

2. Data security and privacy issues are well taken care. Cloudshot uses AWS/Azure etc recommended way of connecting e.g. IDP. This is unlike other apps which needs you to give access on the app level. Role based access control is built-in to Cloudshot.
You can very well connect your customers accounts. In fact, several of our customer does that. Just note that the AppSumo deal comes with AWS connection only. We've kept other cloud providers available for now too. If you need additional cloud providers then you need to subscribe directly from our website. If you need AWS then I recommend via AppSumo as its a fantastic deal :)

3. Yes, we are working on several aspects of cost saving including analysers. Example https://youtu.be/T4NDFPdhNuE?si=g-Op76pfVk6Nfkss. You can use Cloudshot to transfer the data from say Google Drive to AWS S3. We have already added some providers and adding more in the near future.

If you have further questions, VK, feel free to write at support@cloudshot.io.

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Q: A definitive roadmap with voting for adding cloud providers

I am sure you might see that the majority of questions you receive would be, 'Do you support Linode / Hetzner / Contabo / XYZ provider'.

Do you have a roadmap that we can consult to see which providers are on your list to integrate priority wise? We can also vote them up so that you can respond to your users.

Thank you!

JaganPLUSOct 29, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Oct 29, 2024

A: Hi Jagan, yeah, that would be a good idea, isn't it ? I'll check if this mechanism exists on AppSumo. If not, I'll create a page on the website where people can upvote. Thanks!

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Q: Changing Accounts or Providers

Hello, I recently purchased and successfully added my AWS account. However, I’m having difficulty finding a way to add my other AWS accounts or additional providers. I would appreciate any guidance or resources you could provide, as the current documentation seems limited. Thank you!

raleigh07Nov 12, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Nov 13, 2024

A: Hi Releigh, you can add more accounts by clicking on Menu > Cloudshot > Manage Hyperscaler Account. The following video might help: https://youtu.be/GA0W2KuKSr4. You might want to peep through the help section too at : https://app.cloudshot.io/help. If you need further support, please do not hesitate to contact us via LiveChat or email support@cloudshot.io. Cheers!

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Q: Possibility to increase team user limit?

Is there possibility to increase team user limit. I think even a small web apps running on cloud have 2-3 team members to manage different cloud services. It will be helpful if you add 1 or 2 extra users.

amityhereOct 29, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Oct 29, 2024

A: Hi Amit, yes! We are working on Teams plan where you can centrally manage your team's licenses/logins. 'll update both AppSumo's page and our website as soon as its available.

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Q: ALIBABA?

Does it support Alibaba cloud?

Rishi_SinosendPLUSOct 23, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Oct 23, 2024

A: Hi Rishi, Cloudshot does not support Alibaba Cloud yet. In the last few weeks, we have added support to GCP and Digital Ocean. Once it matures, we plan to add a few more cloud providers, including Alibaba Cloud.

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Q: Boardmix integration for diagrams

Please consider adding support for Boardmix for diagramming output.

GarethPLUSSep 13, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Sep 13, 2024

A: Thanks, Gareth. We'll surely do.

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Q: AWS Activity log

Hello,
While looking at this product, I noticed something strange.
When I checked the AWS Activity log, it seems that I can see resources from other users, not just my AWS resources.
It looks like a check is needed.

chanha.jeonOct 20, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Oct 20, 2024

A: Hi Chanha, thanks for brining it to our notice. I think the sprint we deployed Thursday last week introduced this issue. However, we just took this at the highest priority and resolved it.
Thank you so much once again.

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Q: Cost Optimization Functionality

Hi there,

For me, cost optimization is the most important feature. More specifically, actionable suggestions/advice that I haven't identified on my own sleuthing through the countless (and overwhelming) options in AWS.

I watched your cost optimization video, and it seem that, as of right now, the majority of this functionality is geared towards scheduling instances to be off when they aren't needed, and utilizing AWS cost savings options like savings plans and reserved instances. Is there additional functionality (specific to costs and savings) that is currently available but not shown in the YT video? If you could also give an idea of how you plan to extend this feature, and when you think those improvements will be released (I could not find a roadmap)?

brandon76Oct 15, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Oct 15, 2024

A: Hi Bradon, I appreciate the question and understand the background.

So, we have EC2 (and equivalents) scheduling in two types A. shut down/switch on the machines and B. upscale/downscale. You can select multiple instances in one go.
Now, over next few weeks, we'll be implementing the suggestions and one-click implementation of the following :
1. Configure AWS lambda functions
2. Shifting RDS to EC2 (and with Cloudshot, you'll get a managed/easy service any way)
3. Moving EC2 to LightSail
4. ELB optimisation (downsizing, unused load balancers etc.)
5. Optimise data transfer cost by analysing the data flow
6. Access analysers (third party services keeps on accessing our accounts to detect the changes and this access is billed by AWS)
7. ...

Needless to say, AWS is in the above is taken as an example. The same applies for Azure, GCP & Co.

Cloudshot is available at the neglible price at the moment. We can't wait you to get started. Feel free to reach out to us at support@cloudshot.io. We'll be uploading several videos you YouTube in the next few days. Don't forget to subscribe. :)

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Q: is GCP ready?

I saw an old comment on August mention it will be ready in mid Sept 2024.
Is GCP ready to be deploy on the platform?
I mainly uses GCP.

PaulspecialPLUSOct 9, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Oct 10, 2024

A: Hi Paul, we were sligthly delayed and will start shipping GCP from next week. If you could drop an email to support@cloudshot.io, we'll make sure we keep you up to date with the progress. Thanks.

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Q: This looks interesting but please add email/password auth, rather than oauth only (Google & Microsoft)..

I can't take any professional product seriously that only provides oauth sign up/in without having their own email and password sign in/up auth. Lots of sumolings dislike it too. It is especially silly in this case, because Amazon AWS has no relationship whatsoever with the only oauth providers of Google and Microsoft. So organizations who use AWS Workmail, Rackspace mail, Zoho or onprem for their work emails can't use your product.

Every LTD I have purchased that has weak auth options (oauth only or magic link only sign in), has turned out horrifically - locked out of account, company shut down or unresponsive support with a dead product etc. Not a single exception to the rule yet, out of hundreds of apps. It's basically a curse at this point haha.

Other than that, are there any plans to support any other cloud providers? Like digital ocean, scaleway, hetzner cloud, vultr, ovh etc.?

Misty60110Aug 21, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Aug 23, 2024

A: Hi Misty60110, thank you for your insights. I appreciate it. Your feedback is well noted. I have discussed it internally, and we will implement the email-password/magic link authentication as well. Thank you once again.

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Q: Is AWS Lightsail supported?

d3feda1490e6475b9f98249e55d2718aPLUSOct 9, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Oct 9, 2024

A: Hi there, we will be supporting AWS LightSail by 20th of this month.

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Q: Do you support AWS Organizations with multi-account structure?

Digital_TacoholicPLUSSep 23, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Sep 30, 2024

A: Hi Digital Tacoholic, we are working towards it. In a few weeks, Cloudshot shall start supporting them.

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Q: Ability to add more providers

Hi, I noticed that there are integrations with Azure and AWS but no one else. What about the providers that are not-so-well-known? Is there a way to integrate those even if its not so tightly integrated?

Another use case: How about if I want to use AWS S3, but Azure Computer and Google OAuth feature or have S3, Wasabi and other storage for multiple copies of backup OR have multiple compute sessions but with different cloud providers - is this possible?

02cfe21a9e784df5b8b9557400f1edc6PLUSAug 26, 2024
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Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Aug 27, 2024

A: Hi there, thank you for reaching out. We plan to integrate more providers such as GCP, Digital Ocean etc. We intend to deploy the data transfer from Google Drive to AWS S3 by mid next week. We'll also add more providers for data transfer soon e.g. OneDrive, Azure Storage etc. For more information, please feel free to write support@cloudshot.io

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