CloudSocial
One centralized platform to post, analyze, and manage all your social content
Social media is unavoidable, and you’ve got to do so much more these days just to keep up. (Recruiting people to play "FarmVille" was a simpler time.)
That means juggling log-ins, posting consistently, responding to your audience, and digging through analytics.
What if you could combine all of your social media into one platform that lets you manage and post across each of your accounts?
Welcome to CloudSocial.
TL;DR
Overview
CloudSocial lets you publish, respond, manage, and analyze content across all your social media channels from one platform.
Start by getting the scoop on what’s relevant to your brand with the listening feature.
You can build search queries with multiple filters like language, author, and external links, plus use Boolean operators to find exactly what you want.
From there, sort those search results by shares, domain rank, ratings, and more to get to the good stuff.
There’s nothing like being a good listener (or so Dr. Phil says).
Use the advanced listening feature to easily find what’s most relevant and important to your brand online!
CloudSocial gives you detailed insights on your audience to help you plan future strategies, too.
You’ll get an inside look at consumer behavior across your social media channels, as well as find detailed analytics for individual social media handles.
Discover your total engagement, followers, impressions, and more in the easy-to-understand analytics charts.
Sentiment analysis even lets you find out if customers are happy, disappointed, or neutral about your brand by analyzing and collecting data from online mentions.
Comprehensive analytics give you a detailed look at customer sentiments across social media channels!
Easily use Omnibox as a support channel to respond to incoming comments, messages, and tweets, or customers can always send you an email for more detailed queries.
You can also apply various filters like ticket status, channel, and date range to make all that fan mail easier to handle.
You’ll have a quick way to stay in contact with your audience for that unique personal touch (and GIFs galore).
Connect with your customers via email to effectively handle support issues.
CloudSocial makes social media a cinch to handle together with your team.
Collaborate to manage messages from several channels or assign tasks to different members.
Predefined roles give you Super Admin status to assign work and offer approval or input if your team mentions you.
There’s also the option to assign mentions by email—whenever you approve a task, the assigner will receive a notification, saving both parties from unnecessary messages (which should be reserved for dog pics).
Effortlessly collaborate with your team using predefined roles to assign and approve tasks!
Create posts for your social media accounts right on the platform for easy publishing, including the option to easily add images and attachments.
For Facebook, you can even choose the time zone for your target audience, as well as define the locations your post will appear.
CloudSocial’s calendar options let you keep track of posts and set up recurring posts for daily, weekly, monthly, or yearly intervals.
Publish posts across channels, including options to schedule and target certain audience segments.
Keeping up with all of your social media accounts is a lot to ask when you already have trouble tracking which day of the week it is. (Quarantine = Perpetual Tuesday Syndrome)
CloudSocial brings all your social media channels together to let you manage, post, and analyze your content without breaking a sweat.
So don’t just stand there with your head in the clouds!
P.S. Learn how to use CloudSocial like a pro by catching our training webinar replay here: Webinar Replay!Plans & features
Deal terms & conditions
- Lifetime access to CloudSocial Gold Plan
- You must redeem your code(s) within 60 days of purchase
- All future Gold Plan updates
- Stack unlimited codes
- Only for new CloudSocial users who do not have existing accounts
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- Posting rich media content
- Bulk media upload
- Tagging
- Recall post
- Global time zone selection
- Audience targeting
- Social calendar
- Instant alerts via email
- Create content instantly with Crello
- FB Ad Manager
- URL shortner
- Omni social channel + email inbox
- Collaboration
- Respond with status: Open, Assigned, Close, Soft Close, In Progress, Ignore, Save as Draft
- In mention search
- Filters: Date Range, Respond Status, Social Channel, Ticket Status, Sort by Oldest/Newest
- Export to XLS, PDF & share via email
- Keyword search across select social channels
- Filter mentions by date range, respond status, social channel, ticket status; plus sort by oldest/newest
- Export to CSV, PDF
- Unified dashboard
- Social channels report
- Analytics
- Sentiment analysis