Q: Hello, 1.
are your TOOLS GDPR compliant?
Pls do not sent me to your privacy poilcy page. There you only explain how you handle data from website visitor.
I wanna know how you handle personal data within the tool.
You collect and process private data and for this you have to be GDPR compliant in the EU.
2. Do you have a data processing contract for GDPR compliance?
3. Where do you store the data? How are passwords stored - encrypted?
Thanks
Prashant_CloudSocial
May 15, 2024A: Hi Sumo-ling,
We do not store confidential customer data. Social media credentials are validated by respective social networks while connecting to CloudSocial.
CloudSocial is hosted on AWS to ensure high level of security, availability, and redundancy.
CloudSocial's payment and billing engine is GDPR and PCI DSS Level 1 compliant.
If you have any further queries please reach out to our support team at support@cloudsocial.io and we would be glad to assist you.
Regards,
Prashant