CloudStick Reviews

I really wanted to love cloudstick. But hey, i stumbled upon an issue, tried to seek help from the live chat, FB community, even DM the founder Aswin... i only had 1 question....and nothing was resolved for 16 hours.

That's not the scariest part, your staff during live chat, never asked for my permission, simply said that he's accessing my server?? Halfway through the conversation just ghosted me, left the conversation and I was all there talking to myself.

Seriously Aswin??? Can we really trust Cloudstick and the team???

Tickets? No, i didn't open them. You gotta dig through the conversations in your tawk history.

For now, I'm uninstalling Cloudstick.

Very great product cloudstick = runcloud

I've been using CloudStick and compared to other options like ServerAvatar it is in a league of its own. The team behind it is constantly rolling out new features, keeping things fresh and exciting. Plus, I've yet to encounter any bugs, which really speaks to the platform's stability and reliability.
One thing I would love to see in a future update is the ability to connect a server with multiple IPs, as currently, I can only see one IP per server. But aside from that, CloudStick has made managing servers so much easier and more efficient for me. Highly recommended!

If you're already familiar with VPS and backend hosting control panels, Cloudstick is an amazing opportunity.

In the description, it's labeled as an alternative to Cloudflare, but it's more like cPanel or Direct Admin. So far, I've spun up 2 servers and a couple of websites and it's worked flawlessly.

Everything I needed to do, whether it was deploying a Let's Encrypt SSL or changing PHP settings, was right there and easy to understand. Launching a WordPress site is crazy easy. It literally takes less than a minute. I can see where a novice might be overwhelmed with the server side of things, but there's no reason a novice couldn't use this to start hosting clients.

I've been happy with DirectAdmin for quite a few years, but when I saw this on AppSumo, I knew right away it was a no-brainer. It certainly didn't disappoint. I'll say this is definitely on my Top 3 list of best things I found on AppSumo. It's easy to use and will pay for itself quickly, saving me a lot of money in the future.

*Update (October 11):* If you're considering purchasing this, please read the Q&A section carefully. The founder has been evasive in answering key questions. In response to my review, he failed to address the most crucial issue: the disappearance of my backups.

At first glance, this platform offers great value; however, several features do not work as expected, the documentation is insufficient/with some articles and links broken, and the response time for support tickets is quite slow and disorganized.

While the chat support is fast, it is limited in handling serious issues and typically results in opening tickets that are not addressed promptly. Specifically, the WordPress Manager does not function at all for us, with chat support providing mixed responses—some acknowledging the issue and others suggesting we check for plugin conflicts.

Backups for one of our larger WordPress sites (1.6 GB) take 3.5 hours to complete, which we were informed is typical. On other cloud panels, the same site backups took between 40 to 90 seconds. Additionally, there is no API for integration with S3 storage, and it does not appear that their proprietary setup (which paid plans are very expensive for the performance) is effectively utilizing an s3 compatible configuration (maybe we are wrong) . We are not confident enough to test a restoration given the slow backup speeds. This makes it challenging to determine how useful this feature would be for managing multiple websites of various sizes.

My support tickets went unanswered, and all my backups suddenly disappeared. Given the questionable terms and conditions set by the company (which I irresponsibly missed), which are evident in both their terms and the Q&A feed, along with the removal of GDPR adherence from their roadmap, I cannot see myself ever using this type of product.