Nice to have, but...
Depending on your business and the experience you want to give them, this tool can be useful.
Basically it's the HUB (starting point where everything comes together) of all your CLOUD Tools that you want your members to engage in. Also, it will remove e-mail support for clients and streamline everything.
My problems so far is:
* Stacking for more users is not very effective for most AppSumo users which limits the potential of this tool
* The Brand Experience is poor because there is no CNAME capability... If I want to provide a custom experience to my users, they have to experience it from my own brand domain. (Plutio, an old AppSumo Deal, does this for just €6,- a month and looks like an extremely impressive all-in-one portal, so why replace it with this tool?)
* The design looks very corporate and 'official'... To me, this looks like a tool for real estate offices and big official institutions... Not a negative because it builds authority but it's too corporate for my personal taste.
* The UX feels and looks outdated
* The website doesn't say anything about the cost of scaling... I potentially want to use this for courses, coaching and consulting but I'm not sure how much it's going to cost me in the future...
Depending on the response from Marie, I'll decide to keep it and stack more codes or refund the deal.
My advise if you are on the fence of buying this deal:
Make sure it's something you will use today, don't put it on the shelve for later. Too much good deals will come in the next 6-12 months that solve many problems...
Marie_Clust
May 9, 2024Hello Younghuman!
Thank you for sharing your honest feedback.
Yes, Clust is gathering together features of many apps that professionals use to streamline their client applications on a day to day basis, that's a great amount of hours saved!
I understand your point about the CNAME capability and we actually offer it as we work as well with financial services. (Part of the Enterprise plan)
Also embedding the portal into your website can help you provide this experience from your pages.
Clust was created to grow with your business, current users start using it for 1 process and end up using it for many more (recruitment, sourcing suppliers etc) and using the client portal you can definitely scale your client management using Clust.
You can get more info about our future plans here:
https://trello.com/b/yzCkQKtQ/clust-product-roadmap
I am more than happy to answer more questions