This product has real potential based on what I understand. I'm however struggling with the chat feature the most which is a surprise. The chatbot can't hold a conversation. It can only respond to the last 2-3 messages before it "forgets" the conversation. I'm not sure if there is a fix for this but so far just know that the responses from chat are less conversational and more of a 1 off question/answer. Similar to a google search. That's surprising considering I'm using gpt when chatting & gpt can carry a conversation. To make matter worse, the chat also seems to have conversations with itself. Example, I asked the bot to "please answer the last 3 questions I asked in previous messages" below is what was generated

"Intent: User requesting AI to answer specific questions from previous messages
KB Search: Answer last 3 questions asked in previous messages
Thoughts: No response generated
No response generated"

I'll give it another month but I'mm not sure if any of this will change.