CoinStats - Crypto Portfolio Manager

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Member since: Feb 2019Deals bought: 216
1 stars
1 stars
Posted: Nov 13, 2021

Wrong data and no support

1) I am quite disappointed with the support that takes 4-5 days to respond and their answers are not really helpful.

2) Wrong data - the calculations are not correct and I need to refresh multiple times in order to get an idea. Also, many times the numbers are completely wrong, like 1.000 dollars, appears as 1.000.000 dollars..

3) There is a lot of room for improvement but I am not convinced that they will deliver in time what they have promised.

Founder Team
Narek_CoinStats

Narek_CoinStats

May 9, 2024

Hello, we are sorry that you're having issues with the app. That doesn't sound right, indeed! We have improved our response time, and now we provide 24H support. As you may already notice, the issue with decimals is fixed now, and we'd appreciate it if you could give us some more details on which updates, in particular, have delays. We'd love to know how else we can improve the app to enhance your experience and earn a better rating from you. Thank you.

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