frandsenfrandsen
frandsenPLUS
Feb 2, 2024

Q: Can you please update the the chat window ux/ui?

Is not as appealing to incoming customers compared to other Chat widgets.

Founder Team
Ilan_Consolto

Ilan_Consolto

May 14, 2024

A: Thanks Frandsen,
Would love to learn what exactly you feel could be improved. Is it the style or the behavior?

Best,
Ilan

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DocyPLUS

Me too.

Style, make it more plain, simple, light-weight like any other goot chat tool in market.
Just a few quick tips e.g. why the borders are so thick and priminent, the background color should be white, rest of the colors should be very soft or extremely light. I mean just have a look at others.

Thanks Docy!
Our new widget no longer has thick borders. Could you please send a screenshot where you saw this?

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