Contact Button Questions

Showing 1 - 5 of 92 questions
thomas.anthonythomas.anthony
thomas.anthonyPLUS
Nov 11, 2025
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Q: Software Clarification Question

Hello Support Team,

Can we integrate your software with our CRM of choice, so that contact data & information is in on location?

Founder Team
productpete

productpete

Nov 11, 2025

A: Hi Thomas,

There aren't any direct integrations with CRMs yet, but pushing leads automatically into the large ones is on roadmap for early next year.

However, if you're familiar with using webhooks, you can already push form submissions to a tool like Zapier using the webhook field in the Contact Form app. - Pete

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thomas.anthonythomas.anthony
thomas.anthonyPLUS
Nov 11, 2025
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Q: Software Clarification Questions

Hello Support Team,

1.) Great product! Does your software provide the option to have live calls from my website? If so, please provide instructions.

2.) Can I use your software to have video calls from my website? If so, please provide instructions.

3.) Can I integrate other AI agents software to answer my customers questions? If so, please provide instructions.

Founder Team
productpete

productpete

Nov 11, 2025

A: 1) You can add a Click-to-Call app widget that triggers a call on a user's mobile device or displays a clickable number on desktop. In-browser calling is something we're considering, but there are other new features that have more demand at the moment. Info on the click to call widget here: https://help.contactbutton.com/support/article/app-guides/app-setup-guide-click-to-call/

2) Not yet, but...

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rafaelhairstonrafaelhairston
rafaelhairstonPLUS
Oct 27, 2025
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Q: Design Update

Hi, thanks maintaining this great product as I've been following it since you released it here on Sumo. I'm looking to purchase the Max Plan. Is their an update on design options release?

Founder Team
productpete

productpete

Oct 27, 2025

A: Hi Rafael,

We've already released several design enhancements, including 4x as many icon options.

I have a few more updates on the roadmap around button sizing/transparency. Was there any particular elements of the button or apps design you were hoping we'd add options for?

- Pete

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navid7navid7
navid7
Oct 19, 2025
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Q: Questions about domain usage, page-URL tracking & AI chatbot integration

Hi,
1.The deal says “1 domain license” under Tier 1. Could you confirm whether this covers usage on domain.com, and also on sub-domains (for example blog.domain.com, shop1.domain.com, shop2.domain.com)?

2.For an e-commerce site use case: when a visitor submits the contact form via the widget on our contact page, can we capture and include the specific URL of the page where the visitor filled out...

Founder Team
productpete

productpete

Oct 19, 2025

A: Hi David, Good questions!

1) Yes, buttons from the same single workspace will work on any subdomain you add a button to. You can create different buttons for each subdomain as well with a single stack.

2) Not yet, but it's a good idea that I'll add to roadmap.

3) Not natively yet, but we'll be building one next year. There will be extra costs to use it though as it won't be a part of our Max...

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brandonhullbrandonhull
brandonhull
Oct 17, 2025
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Q: Change domains later

Is it safe to say that with Tier 2 or Tier 3 that the domains can change over time? If I turn Contact Button off for a domain, and it was my third of three available for Tier 2, I assume I could start it back up with a different domain?

Founder Team
productpete

productpete

Edited Oct 17, 2025

A: Yes, most definitely. You can set your workspace domain to any url you want and change it later. What the URL value does is prevent someone else from copying the custom script we give you and using it to display your button on their website. It's more a precautionary feature than anything.

So if you go tier 3, you could use your 10 upgrades immediately and create workspaces with domain...

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