Contact Button Questions

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Q: Booking feature

Does contact button has its own booking link calendar without requiring third party (calendly, tidycal, etc)? If yes, is it possible to select specific day for availability when a user selecting the dates? Is it possible to embed an online course in contact button via iframeor html?

ErozeninPLUSApr 12, 2025
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Founder Team
productpete

productpete

Apr 16, 2025

A: Hello - We plan to build a native booking integration with Google Calendar/Microsoft Outlook later this year, but don't have plans to build our own calendar in the portal.

Yes, you can do iframe embeds using our HTML Embed app, but we've noticed that sometimes the window sizes can get a bit funky. Let me know if you move forward with this and we can take a look at making sure it fits well. - Pete

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Q: load times?

does it have GTMetrix javascript lazy load time? What is the ms load on average for US? what are the privacy implimcations of this tool, do you promise to never use our data or our associated interactions for purposes outside of the blatantly obvious ones necessary to provide the features advertised to us?

763900256471153PLUSApr 5, 2025
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Founder Team
productpete

productpete

Edited Apr 9, 2025

A: Hello,

1) We do not have GTMetrix implemented.
2) The script should typically be less than 40kb and around 500-900 ms depending on your location. (Our servers are located in Germany)
3) Our security & GDRP policies here: https://contactbutton.com/security/ & here: https://contactbutton.com/gdpr/ but in general, we try to capture as little information about you and your users as possible. Not only is not selling SaaS data something I personally believe in, but capturing and storing all this data just adds to operational costs and can lead to service outages, so I've instructed my developer to only keep what we need to power our core services.

Hope this helps answer your questions - Pete (Founder)

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Q: When will Zapier *actually* arrive?

I see Q&A about it coming in January 2025, then Q1/March 2025. Today is 3/26/2025 and still no Zapier. Any updates?

agileagentMar 26, 2025
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Founder Team
productpete

productpete

Mar 28, 2025

A: Hello, we added a Webhooks feature to our Contact Form app that allows you to send webhooks to Zapier, but yes, don't have a Contact Button Zapier app yet due to other features being reprioritized.

What are you looking to do with Zapier? - Pete

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Q: Mail signup

Hi do you only integrate with mailchimp?

I just bought blastable on appsumo and it would be great to link to that.

hayden92PLUSNov 27, 2024
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Founder Team
productpete

productpete

Nov 28, 2024

A: Hi Hayden,

We currently have email integrations with Mailchimp, Kit (Convertkit) & ActiveCampaign.
Over the next couple months, we plan to add the following: BirdSend, Bitrix24, Brevo, Campaign Monitor, Constant Contact, Conversio, Drip, EmailOctupus, GetResponse, Hubspot, Intercom, Klaviyo, MailerLite, Mailgun, Mailjet, Omnisend, Pabbly, & Beehiv.

We're also going to create a Zapier integration in January, so I think that will probably be the best way to connect to a less known vendor like Blastable for the forseable future. - Pete

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Q: Deliverable PDF Attachment?

Can I leave a PDF to be downloaded for the lead?

bazmorenoMar 2, 2025
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Founder Team
productpete

productpete

Mar 4, 2025

A: It's on the roadmap, but not yet, unfortunately.

You can link to a pdf that can be viewed inside the button already, but no way to gate it yet

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Q: Is Contact Button broken?

I just checked my site and important features have stopped working: Linking to internal/external sources is broken!
I checked on a handful of other sites which are advertised as use cases on contactbutton.com, same issue. While internal apps and integrations work (whatsapp, tidycal, tel-link), all direct links to internal or external sources are not working. It seems to be on your own site too, as links to your own support are broken too.
Any ETA on a fix?

mac.can.do.itPLUSFeb 28, 2025
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Founder Team
productpete

productpete

Mar 1, 2025

A: Hello, yes, unfortunately we pushed a feature change that broke the url app. It has now been fixed and we know how to prevent it in the future. If anything like this happens in the future, using our Contact Form or emailing us at support@contactbutton.com would be the best as I don't get email notifications from Appsumo when a question is submitted. Sorry for the inconvenience. - Pete

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Q: GDPR Compliance

Just checking how the data here is stored for leads in ContactButton. Can you shed some light on where /how it is stored especially for users in the EU?

Thank you
-Devereaux

CyphasSolutionsPLUSFeb 20, 2025
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Founder Team
productpete

productpete

Feb 22, 2025

A: Hi Devereaux, we currently have everything hosted on servers located in the EU. In the future, we'll likely allow new users to choose where they want data stored, but we'll never moving existing data out.

We do not use cookies for/in the actual button itself.

The only user data we currently capture and store is what is submitted via our Contact Form & Newsletter app and there are checkbox fields that can be added for users to check before submitting, if you want.

We'll be even further enhancing our Forms app and data retention and deletion capabilities next month.

As this is a common question, I'll spell this all out on two new pages that I'll publish this weekend at contactbutton.com/gdpr and contactbutton.com/security

We'll

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Q: Global Colors

I see that the apps allow us to use brand colors - BUT it looks like this has to be manually done for EACH one. You need an option in the back end to select global brand colors that will be used through all the app. Will you guys consider adding this in?

Can multiple buttons be placed on a page (WordPress), and can certain pages of a site use different buttons?

Also - I am interested in being an affiliate and possibly a partner. This looks promising!

bpattsFeb 18, 2025
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Founder Team
productpete

productpete

Feb 19, 2025

A: 1) Haven't considered creating a brand color setting as most customers don't add more than 12 apps and typically use different colors for each. That said, some do use the same color for all the app icons, so I can see how this could save a little bit of time. Will consider adding it into a Settings tab in a future update.

2) Yep, as long as you know how to add the unique javascripts for each button, this can be done today. This could also be done by using our URL rules and having the javascripts active on every page.

3) Glad to hear that! You can sign up for our affiliate program here: https://contactbutton.com/affiliates For more strategic partner conversations where you can bring us 10+ paying customers, feel free to shoot me an email at pete@contactbutton.com

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Q: From Data / Backend Export

I am curious about the data collected by a form. Is there an option in the back end to export the form data that is collected for each submission? I want people to be able to request a call back and choose a date within the form (date picker) - and then in the backend view the entries and export them out (CSV).

Can this do that?

bpattsFeb 18, 2025
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Founder Team
productpete

productpete

Feb 19, 2025

A: This is all coming in March. Today, you can send form submissions to a service like Zapier by adding a Webhook URL in the form setup screen. Exports aren't available via the dashboard, yet.

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Q: Unlimited Websites / Users

If I stack 5 codes and purchase the unlimited websites options, with the intent on using these on my client websites if needed - are my clients able to log in and adjust their own button with a separate login, or does it all go through my account?

Would REALLY love to see some sort of option for this! Thanks!

bpattsFeb 18, 2025
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Founder Team
productpete

productpete

Feb 19, 2025

A: Yes, we recently added the ability to invite users to workspaces to do exactly this. You can invite people via the Team link found in the bottom navigation menu.

The only thing to keep in mind is that the feature doesn't work for inviting existing users (yet).

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Q: Not plug and play...

I really wanted to like this offer. Right away, I purchased five codes. Now, I am considering refunding them all. I tried to use the map button to embed on a website and it is not as straightforward as I would have preferred. I don't want to spend hours having to learn the software. How does this differ from AnyChat which I've had since 2023 and now see the progress that they have the same abilities under their unlimited agency option and it's white labeled?

mzkhandyPLUSFeb 16, 2025
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Founder Team
productpete

productpete

Feb 17, 2025

A: Hello - Thank you for the feedback. I fully agree that the maps app could use improvement, especially the embedded map option. It's on the roadmap for next quarter to integrate with Google Maps APIs to give it a more native look and feel.

AnyChat is a very good product and we do have a lot in common. I think of it as more of a support oriented tool based around real-time chat, whereas with Contact Button, I'm mostly trying to build a service that helps SMBs capture more leads via self-serve tools like our Lists and Contact Forms products. We'll be enhancing our Forms product next month and then in April we'll be building out 9 different types of Popups, which will be available to all of our AppSumo users at no extra cost.

So all I can ask at this time is for a little extra time to keep enhancing our product based on valuable user feedback like yours. That said, happy to help you setup any app or button that isn't as plug-and-play as you hoped. Thanks again for the constructive feedback. - Pete

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Q: Custom CSS and custom JS?

Any chance you could add custom CSS and custom JS? It would allow for much more customizability and versatility. Otherwise, it's a bit limited as it stands. Also, I noticed there hasn't been many updates since I purchased, so hope at least the custom CSS/JS is a near-term possibility, since it shouldn't be too hard to implement...many other apps have the functionality...especially those with a client-focus.

princeshayPLUSFeb 2, 2025
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Founder Team
productpete

productpete

Feb 3, 2025

A: Hi,

Custom CSS is something we want to offer, just don't have a date to share with you on that one. I can definitely let you know when it's ready.

We do now offer the ability to run custom JS via the HTML Embed widget app.

This quarter, we're working on doing a revamp of our Contact Forms apps to offer users the ability to send submission notifications and data via more than just email notifications and also in a white label manner. (This has been the top feature request on AppSumo after adding Team Members which we did late last year.)

Q2 we'll be focused on building out our in-button popup product which we think will be a very unique offering in the market. Cheers, Pete

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Q: white label

Hi, i see these on the mail i receive

Sincerely,
Contact Button Team
support@contactbutton.com
Any questions? Just reply to this email or visit our Help Center
Contact Button 2969 Riverside Blvd, Sacramento, CA 95818

I want to offer this to my clients as part of our service, I hope you can customize and remove these references to your company. Is it possible? do you have a roadmap?

rhsOct 5, 2024
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Founder Team
productpete

productpete

Oct 5, 2024

A: Hi there,

You mean for Contact Form submissions? If so, yes we plan on offering lots of new integrations for this in the future that will push contacts directly into other CRM systems.

That said, we don't have plans to white label our offering, so email notifications for form fills will continue to have Contact Button branding on them for foreseeable future.

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Q: Linkero or Limey

Hi- Can I use this with Linkero or Limey platforms?

chriselleJan 26, 2025
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Founder Team
productpete

productpete

Jan 27, 2025

A: Hi there,

If they allow you to embed a javascript code on their landing pages, you definitely can use Contact Button with these platforms.

FYI - We'll be launching our own version of a link in bio solution with custom link that has a button already embedded in it later this year if things go according to plan.

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Q: Can this be installed easily to a WordPress site without any technical skills? Are there instructions on how to?

info4546DJan 25, 2025
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Founder Team
productpete

productpete

Jan 26, 2025

A: Yes, Contact Button can be added very easily to WordPress by installing our plugin from: https://wordpress.org/plugins/contact-button/and then copy pasting your button id found on the settings page of your Contact Button dashboard.

Step-by-step instructions can be found here: https://help.contactbutton.com/support/article/website-installation/install-on-wordpress/

Happy to have a quick call to help you get it installed as well! - Pete

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Q: does it act as a chatbot with knowledge base?

I'm looking for a chatbot that can respond to users based on the site content or a knowledge base i define. is Contact Button the solution for me?

yoventuresPLUSJan 16, 2025
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Founder Team
productpete

productpete

Jan 20, 2025

A: Hi there - We do not have this kind of capability yet. I'd suggest looking at crisp.chat as it's what we use ourselves and integrates with Contact Button.

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Q: Tier 5 = MAX Plan?

I redeemed Tier 5 and followed all AppSumo instructions for redemption. However, my billing page on your site indicates that I am on the MAX plan, and I cannot find any mention of my redeemed codes. But, as per your website, MAX plan is not LTD. It's annual. Please clarify.

srinijiPLUSEdited Jan 14, 2025
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Founder Team
productpete

productpete

Jan 15, 2025

A: Hi Srini, I think we figured this out via email, but let me know if there's anything else I can do to help! - Pete

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Q: When will it be an individual widget without embeded on a site?

InnovativeMaxPLUSJan 15, 2025
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Founder Team
productpete

productpete

Jan 15, 2025

A: Hi Max,

You can already embed our lists in sites without needing a button. Embedded forms coming in February.

Otherwise, we don't have plans to build out a widget library like Elfsight offers.

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Q: Can this used by agency for resell ?

vincent919Jan 7, 2025
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Founder Team
productpete

productpete

Jan 8, 2025

A: Hi Vincent,

While we don't offer a full white-label solution, we do have lots of agencies offering our solution as part of their website or marketing solutions.

We recently added the ability to invite additional team members to a workspace as it was a top agency feature request.

Hope this helps answer your question! - Pete

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Q: About Chatbot and Widget position

I see that the Contact Button can display the Contact Support widget which means Live Chat, can it be connected to the AI ​​Chatbot? Or do you have a roadmap to create an AI Chatbot widget?

Second, can the widget selection button only be set to appear in the lower right corner, or can we display the widget selection by embedding it directly into the page? So the widget selection appears directly on the page.

AndiMicroPLUSDec 24, 2024
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Founder Team
productpete

productpete

Jan 2, 2025

A: Hi AndiMicro - Yes, we'll be adding the ability to connect to 3rd party AI solution providers sometime early next year. Still exploring the best way to implement it as we're still not sure of whether or not we want to build out a messaging/agent interface.

The button can be set to appear in the four corners of a page and you also have the ability to adjust the margins from the side, if needed.

Let me know if there's anything else I can help you out with! - Pete

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