Continually

Product details
andrew05

Verified purchaser

Deals bought: 139Member since: Jan 2019
5 stars
5 stars
Jul 4, 2020

Keeping it simple - good blend of live chat & bot

I think Continually is a well balanced and powerfully simple product.

I recommend for business who want to focus on booking meetings. As it's very geared towards that.

It's got good and simple bot features. This means not everything has to go through live chat (we all want to switch off sometimes, right?). The bot is also easy to connect and setup. It's very intuitive and I could see all of my clients and assistants handling this fine.

The live chat functionality is good. I love that there is an Android app (tested and it works) and you can chat via Slack (haven't done that bit yet). The commands for asking for names and offering appointments is neat and a time saver.

Three things I would like to see...

1) More options for your availability. Set it per day of week. And allows complex scheduling. Monday Free 8am - 11am Busy 11am-2pm Free 2pm-5pm Busy 5pm-Midnight.
2) Pass tags from bots to Active Campaign
3) Integromat integration — I'm just greedy and I don't have a use case yet — you could just Google Sheets to trigger Integromat.

Keep up the good work.

Founder Team
Paul_Continual.ly

Paul_Continual.ly

May 9, 2024

Hey Andrew,

Thanks so much for sharing this review and the constructive feedback 🙏

I see that the suggestions for availability and Integromat integration have appeared on our public roadmap board, so we'll definitely be looking at those.

Good news on the Active Campaign tag support - we just shipped an update so those now sync as expected 🎉

Thanks again for the support.

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