• Although this does not apply to me yet, it is a pain point for many commenters who have lots of users that there is a $45/mo/user fee. That can get very price prohibitive. Wondering if sales team members can be added at no cost with certain limited access (i.e. make changes to info on leads/contacts and task progress) and have “users” be more for global administrative access.

• It appears ConvergeHub must be supplemented with something like Ruzuku, Udemy, or other online learning software. I’m wondering if ConvergeHub has plans to run online learning features within its system with ability to host live and evergreen webinars, provide quizzes with badges and certificates for completion, where students can talk with each other and with the teacher, and all the best features of other online learning software. I read ConvergeHub’s target market is limite, but online training can help boost sales by reps or lead customers to make purchases. ConvergeHub can expand their market to online trainers, which is on track to being a $325B industry by 2025. https://www.forbes.com/sites/tjmccue/2018/07/31/e-learning-climbing-to-325-billion-by-2025-uf-canvas-absorb-schoology-moodle/#25d5431a3b39

• Would be great to sell products within the system like Shopify, without additional costs. Got plans for this?

• And, in order to sell multiple courses or other products/services, a membership area would be super (also without additional costs)! Got plans for this?

• I’m wondering how good ConvergeHub’s export features are, that there is a global downloadable backup in a single click, not just isolated to whatever page you are on. I admit I’m a bit paranoid of web-based or cloud-based software. I want to ensure I have comprehensive downloadable files on ALL data (including contacts, correspondence, tasks, sales records, analytics, etc.) and have it be easily uploaded to another platform in case of emergency.

• I’m concerned about what is counted as a campaign and the limit of 10 per month. A typical pre-launch, launch, and post-launch series for an online product can easily be more than 10 within 2 weeks. Not happy to pay for "addons," but is there a way to expand the number of campaigns? What are the costs if any?

• What counts as a 5000 email/month limit and how does that affect sending emails via campaigns with 10k each in Leads, Accounts, Contacts, and Targets?

• Sales said that response time for support questions is generally 4 hours. That’s better than “24 to 72 hours” from other companies. Live chat or audible phone support would be even better.

• The UI is workable. I hope the anticipated UI will change for the better . The easier ConvergeHub is to use, the more time can be used for serving the community.

Would greatly appreciate clarification or goals on all these items.

Thanks for creating ConvergeHub! I look forward to seeing how it grows throughout the world. :)
Jodi