Q: Hi!
I submitted a Comment (info1366 "Great System to Get Business Flowing and Growing!" w/ 5 tacos for my 3-code purchase), but due to character count limits, I had to posts items here as to my "initial list of potential concerns, key features that many not yet be in the system, and other unknowns I have yet to explore or find that are on the top of my mind." Would love clarification from ConvergeHub.
• I’d like a one-payment option for Premium unlimited services from our AppSumo purchase. Addons add up to be pricey, and may end up costing more than paying for the Premium subscription. Subscription models can get risky if products/services are not selling as expected.
• Third party integrations are useful, but they have their own costs that can add up, which can make a business expensive to maintain. I hope such features become native to ConvergeHub and run as good as or better than the 3rd party services.
• Wondering if upsells/downsells/cross-sells funnels can be done from lead pages in ConvergeHub. I’ve been looking for a less expensive alternative to systems such as ClickFunnels and LeadPages. I’m hoping ConvergeHub will be the winner!
• It appears the differentiation between leads, contacts, accounts, contacts, and targets (collectively “categories”) is duplicative, confusing, and may cause inconsistencies, though it may help to get around the painful 10,000 limit. A tutorial suggests that the categories are manually designated. It makes sense that categories be automated based on behavior with notice to users if there is a category switch, maintaining an option to adjust manually. For example, if someone was on your list but then buys something, either that contact should be automatically added to a customer/buyer list. Even better to consolidate all information together, have a single page for each contact that consolidates all category info with a tag that says “Buyer” (or something to that effect), listing items purchased as tags that can segment the list. The tags can link to pages that have more details about purchases etc. This appears to be in the “Accounts” module according to https://www.convergehub.com/sumoling. In this case, it would make sense to take the combined limits of 10k each for leads, contacts, contacts, and targets and add to “Accounts” to have a limit of at least 40,000 or 50,000 for the “3 code” option.
• ConvergeHub does not yet integrate with Authorize.net. I have a much lower transaction rate for bulk projected sales than Paypal or other payment gateways. But a salesperson stated that it will be integrated in October 2020. Great! Concerned that there may be a fee to use the integration.
• I’d like to be able to run contests between Affiliates for who can get the most sales. Can ConvergeHub do that? I have yet to see where to track progress between partners/Affiliates.
(See more items in another post)
~Jodi