Q: I tried to upload a custom logo but I am not able to. This will cover up the CookiePal logo on the banner right?
Any idea why uploading my custom logo is not working? I have small images but does the image size have to be even smaller? What are the pixel measurements?
Lennard_CookiePal
Jul 21, 2025A: Hi there!
Great question — and yes, uploading a custom logo will replace the Cookiepal logo on your cookie banner.
If you're running into issues uploading your logo, it’s usually related to image size or format. Please make sure your logo follows the specifications listed in your Cookiepal dashboard under the branding section, that’s the most up-to-date and accurate guide.
Still stuck? Feel free to email us the file at support@cookiepal.io and we’ll help get it uploaded in no time.
Thanks for using Cookiepal!