3.9
Taco ratings
CookiePal is praised for its easy setup, responsive support, and clean interface. Some users experienced initial scanning issues and noted limited multilingual support. Despite these issues, CookiePal is a reliable option for effortless cookie compliance. With a 3.9 overall rating and a 60-day money-back guarantee, it's definitely worth trying out.
AI-powered summary of customer reviews
Verified purchaser
Tracking cookies set without the consent of the visitor
"After setting a cookie, I found that tracking cookies were being deployed without user consent. I notified support a month ago, and the issue remains unresolved."
Lennard_CookiePal
Sep 3, 2025Hi 117085833876836970038,
Thanks for flagging this and I completely understand why this would be frustrating and concerning.
We’ve investigated the issue, and it looks like the problem is actually with our cookie scanner not detecting certain cookies correctly on some sites. Because of this, it may appear that cookies are being set without consent, when in fact they were simply missed in the...
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Verified purchaser
Implementation Challenges and Unresolved Support Ticket
So far, our experience with CookiePal has been very disappointing. Despite claims that the solution should be implemented in just a few clicks, we have not been able to get it working. We also opened a support ticket regarding a critical bug (“Technical Issue: GTM Source Detection Not Working”) on 20/08, but have yet to receive any reply. The lack of responsiveness and support is very frustrating.
Lennard_CookiePal
Edited Sep 9, 2025Hi Register11,
Thanks for the feedback, and I’m sorry to hear your experience hasn’t matched your expectations so far.
We’ve reviewed the issue you raised about forcing a default “granted” state via GTM. While we understand the goal behind it, CookiePal is built to be fully GDPR-compliant by default, which means we don’t allow overriding consent choices in ways that could conflict with current...
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Verified purchaser
Might need to give it some more time
The solution looks very promising by the description. Went based on this for the full Tier 4. As i wanted to have a good Cookie Solution that i can use on the different websites. As i had to switch over from Illow to a new solution.
While it looks very promising, the start was not that good. First the scanning for the cookies did not work at all, after the support from the help desk the scanning started to work. Surprisingly many cookies were found, even cookies that have no relation at all to the website. Contacted support again and they raised a ticket, never head something back on this.
Am still struggling with getting the correct cookies displayed, had to run several scans... doing so i go fast through the maximum scans per month available.
Expected also that i could generate Policy statements in different languages, as i have several sites in Dutch. This is not supported yet.
Another challenge is a bit the low number of websites supported, as the Free plan domains only have a total views available , not a monthly number of views, with this the max 8 sites will not be enough.
Hope soon to see some great progress in the development for the solution like achieving the Gold Partner CMP status and the options to generate the policies in different languages
Lennard_CookiePal
Aug 5, 2025Hi Dutchfresh,
Thanks for your honest feedback and for giving CookiePal a try with a Tier 4 plan. We completely understand your frustration around the initial scan issues and the current limitations on policy generation and domain views.
The scanning problem you encountered early on shouldn’t have happened, and we’re actively working to improve both the detection logic and the accuracy of what...
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Verified purchaser
Great way to get quick cookie compliance
I am semi-geeky, so I appreciate an app that is easy to implement. Notification of site cookies is now a website requirement. Don't be caught out of compliance. CookiePal is a clean interface that looks great on my websites. It is easy to install. I only purchased Tier 2, I need to upgrade. Get this great website addition NOW while its still available.
Lennard_CookiePal
Jul 21, 2025Thank you for the awesome review! 🚀
We’re glad Cookiepal made your compliance setup quick and painless, that’s exactly what we’re aiming for.
Appreciate the kind words about the clean interface too!
If you ever need help or have ideas, we’re always just a message away. Thanks for being part of the Cookiepal crew!
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Verified purchaser
Really easy to set up and covers what I need for a fraction of the price!
I was paying £25 for Cookiebot which seemed so much for a what would seem simple cookie personalisation. I've been wanting a lifetime deal here for ages so I was thrilled when I saw this. The pop up is less intrusive and the set up was super easy! Really happy
Lennard_CookiePal
Jul 8, 2025Hi!
Thanks so much for the fantastic review. We’re really glad to hear the setup was smooth and that you’re enjoying the less intrusive popup. We know how pricey other options can get, so it’s great to know our lifetime deal hit the spot.
If you ever need help or have ideas for improvements, just let us know. Thanks for choosing us!
The Cookiepal Team
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