Copywritely

Product details

Q: So...

I purchased this with one email, but later needed to change the email. This is pretty normal with apps that have logins. So, I login and go to change, but it won't let you. So, I start a chat and ask for help...

I couldn't believe it, but they simply refuse to do it. The function isn't built in and they outright refused to change it.

When I questioned why they would not allow this and why it really needs to be available... I just got rude treatment and ZERO answers.

So... if you NEVER change your email... then go for it... but if you even MIGHT need to... then just skip this so you don't waste your money.

michamclainDec 5, 2019
Founder Team
Ivan-Copywritely

Ivan-Copywritely

May 14, 2024

A: Hi, Micham.

Feature to change password is included. But it didn't work for a week, because we were attacked by users with non-valid emails. So our mail server got a big bounce rate. We already fixed this issue.

Thank you for feedback.

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Verified purchaser

Posted: Dec 10, 2019

If you re-read my comment, it had nothing to do with passwords, but your company's lack of ability and willingness to change a user login email.

Founder
Posted: Dec 20, 2019

The problem is solved now.