sara606sara606
sara606
Jul 1, 2025

Q: Need to upgrade to add users

I was trying to add a user but it's not allowing me. It says I need to upgrade plan.
Could you help check this, please? I also sent you an email.

Founder Team
Gregory_Corcava

Gregory_Corcava

Jul 1, 2025

A: Hello! I thing is, your user details show appsumo_id is empty in our database. Can you double check that you redeemed appsumo code? You can follow up here or in the email

Share
Helpful?
0
Log in to join the conversation

Verified purchaser

It says on Appsumo Products, "Activated". I also sent you an email yesterday but no one has answered yet.

Verified purchaser

Hi Greg, any news yet?