Cosmos Video

Product details

Q: Nice product … still testing.

One thing I can not figure out:
If I want my "office" be accassible 24/7 for guests, but only let them have access for f.e. the lobby or a certain room, that is not possible, right? Also, when I want to add this feature to my website (meaning, a button to enter my office's lobby) how can I create a link for a certain area?

xxxxxxxxxJan 31, 2024
Founder Team
Karan_CosmosVideo

Karan_CosmosVideo

May 15, 2024

A: Hello Mo, it is possible, we've shipped this feature based on community feedback.
Please visit your office space > settings > guest experience
Sharing a guide to take you through the experience:

https://cosmosvideo.notion.site/Invite-external-guests-for-direct-video-meetings-df9d80b2cd4744508ee134d0f1671a4d?pvs=74

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Posted: Jan 31, 2024

Thank you for that prompt response. But it seems not to work or I was not clear enough ;)

- I changed the access to a specific room, the event space
- Added the knocking, as "without" is not included in this deal, right?
- Copied the specific link

When shared, the guest is transported into the "event space" but he can leave it and sit right next to me … and forcing a 1:1 call with me ;)

Is there a way, the guest sees only the lobby and f.e. the space I have gained him the access too?

Founder
Posted: Feb 2, 2024

Currently, the guest can enter the specified area but still move around.
What would you like to happen?
- Guest can't move at all? You can only move the guest when you want to.
- Guests can only move in the specified area (say, a meeting room) and can't enter any new area.

We are building, so will solve this issue pretty quickly based on the customer insights.