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Q: I want to ask after I activated the app on my phone.

If after a few months I change to a new phone can this app continue to install and activate into my new phone? or I need to purchase a new code to activate it?

92407874015d4832beaa416ef125b799Apr 1, 2020
Founder Team
Alex_Covve

Alex_Covve

May 14, 2024

A: Hi there,

We will absolutely make sure your upgrade carries on to your new phone... and all possible new phones in the future... for life :)

All the best,
Alex

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Verified purchaser

Posted: Apr 1, 2020

I try to uninstall the app and install again on my phone. The user ID is changed and the app goes back to the free package. Can not get back the license. it needs a new code to activate it.
How to active back my phone without to get a new code?

Founder
Posted: Apr 1, 2020

Hya,

Yes, that makes sense. Just contact our excellent support team at support@covve.com and they'll help out right away :)

All the best,
Alex