Seems good, but not great support
I bought the appsumo plan this my company email address. When I downloaded the app, I accidentally logged in with my gmail account, thinking it needed that for my contacts. However, my subscription isn't tied to that gmail account, it tied to email but I could not log out of the app to login with the correct email address. When I uninstalled and reinstalled it, it still would only allow me to login with the gmail account and not the correct one. Wish the support was a little better
Alex_Covve
May 9, 2024Hi there,
If I understand correctly what you're essentially trying to do is change your username. Much like most SaaS platforms, changing your username isn't possible, however we can certainly help you through the process of deleting the old account and creating a new one - feel free to reach out to me direct at alex@covve.com and we'll take it from there :)
If on the other hand I'm misunderstanding the issue please do let me know.
All the best,
Alex