Verified purchaser
Great app, not the best customer service
Great app, but no response on customer service. I'm trying to reach you through this platform, because my account has been blocked saying my credits are over. Considering I've got a LFD, have no idea why this is happening. I'm not able to use my account and it's kind of dissapointing. Hope this issue is solved soon.
Simon_Creaitor.ai
Oct 27, 2025Hi Vanessa
Thank you for sharing your feedback and for acknowledging the quality of the app—it means a lot! I’m truly sorry to hear about the issue with your account and the lack of response you’ve experienced from customer service. Please accept my sincerest apologies for the frustration this has caused you.
This is definitely not the level of support we strive to provide, and I want to assure you that resolving issues like these is a top priority for me and the team. If your issue is still unresolved, please reach out directly to me at [insert email here], and I’ll make sure it gets handled right away.
Your satisfaction and trust are important to us, especially as a valued LFD customer, and I’ll do everything I can to address this situation promptly. Thank you for bringing it to my attention, and I hope we can regain your confidence in us.
Best regards,
Simon
Founder, Creaitor.ai