Hi J0e,

Thank you for sharing your feedback. I’m truly sorry to hear that Creaitor.ai hasn’t met your expectations, and I appreciate the opportunity to address your concerns.

First, I’d like to clarify that we have been continuously improving and updating the platform, even if some of these enhancements were not always visible. Here are just a few of the significant updates since our 2022 AppSumo campaign:

Key Updates Since 2022:

Brand Identities: Create and manage multiple brand voices and tone presets.
Project Roles & Privacy Settings: Assign roles, manage collaboration, and control privacy settings for content and chats.
AI Chat Integration: Access conversational AI for enhanced interaction.
Content Planner with Direct Publishing: Plan, schedule, and publish content directly to popular platforms like LinkedIn, Facebook, and X.
SEO Improvements: Expanded keyword research, an enhanced editor with SEO tools, and a revamped SERP Beater.
Performance Optimizations: Platform revamp for faster speeds, improved stability, and a smoother user experience.
We’ve worked incredibly hard to ensure these updates address many of the pain points users have shared, and our development roadmap includes exciting features such as Rank Tracking, Geo Insights, and AI Assistants with multi-agent workflows.

Regarding your comment about public communication—unfortunately, our Facebook group was often misused for spam, which required us to implement strict moderation and, eventually, limit access to ensure a high-quality environment for genuine user interaction. We understand this decision wasn’t ideal, and we’re reviewing how we can better manage communication channels with our community moving forward.

Finally, I’m sorry to hear that you’ve had challenges generating articles that meet your expectations. Creaitor.ai outputs are highly customizable based on the input and settings, so if you’re open to giving it another try, I’d love to personally assist you. Feel free to reach out to us over the support chat, so we can discuss your pain points further or offer tips on how to get the best results.

I truly hope we can turn this experience around for you and restore your confidence in Creaitor.ai. Your feedback is invaluable, and I really do hope to hear from you.

Best regards,
Simon
Founder, Creaitor.ai