Add new Version not working

Question

Hi CreativeScore Team,\u000a\u000ahope you hear me here (even if the deal is closed), because sending my issue via \u0022contact\u002Dus page\u0022 was not working.\u000a\u000aThe \u0022Add new Version\u0022 Function does not work for me. I tried in Google Chrome and Firefox. All other functions (download, open Compare dialog, ...) in the \u00223 dots\u0022 menu are working. \u000aCan you please help me, so that I can compare different versions of my asset?

Garry_CreativeScore · Answer

HI Maeo,\u000a\u000aI got your email 7 times in a row on the contact\u002Dus page :\u002D). I suspect we need to add a confirmation message that it has been sent \u002D I will look into this.\u000a\u000aPlease can you send me a screenshot of what you are seeing on support@creativescore.ai and I will try and help you.\u000a\u000aKind Regards,\u000aGarry

Maeo · Answer

Thanks. I sent you an e\u002Dmail. And yes, a confirmation screen would help and maybe a confirmation or copy to my email would be super.

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