codexlazaQ: Partner Rates
i check your price section https://www.creem.io/pricing and here i found Partner Rates so what is this i have to pay this to you?
Registration Requirements
Based on rates from our accounting partners
Registration Fee
~$500 upfront per region
Quarterly Filings
~$300 per filing (4× per year)
Accounting Consulting Hours
Billed hourly, varies by complexity
after purach the aapsumo plan? or i can heandl the tax my self with my tax team it's option or it's required
Gabriel_Creem
Apr 2, 2025A: Hi, thanks for the question!
Note that this calculator is just an estimative of what you would need to pay if you would NOT use Creem while selling internationally by being tax compliant, and it is exactly how much you would save by using us!
I just want to know if it's optional or mandatory. I simply want to sell with you. Do you charge only the fees around 3.5%? If so, I will handle the tax compliance myself. Does this work, or is it mandatory to pay the tax compliance fee to you?
Hi!
To clarify, you don't need to pay any extra fees to us.
That calculator simply shows how much you would be spending to register, remit and collect taxes on different jurisdictions by yourself.
Our fee includes all international tax compliance handled for you, as we are the Merchant of Record: https://docs.creem.io/finance/merchant-of-record
1. So, I only have to pay 3.9% + 40¢ for the transaction, with no additional charges—neither now nor in the future.
2. I'm from India; can I accept payments in INR, and do the same fees apply to it?
3. When I issue a refund of any amount, what charges will apply to process the refund?
4. How many days will you take to settle the payment in my bank?
5. Will you deduct the markup forex fees to transfer the amount?
I'm not able to answer your last comment directly.
Please feel free to reach us out on support@creem.io
I only have limited characters on this answer, but you can find information on all your questions in our docs https://docs.creem.io/finance/payouts
1 - India incurs payout fees to cover transfer costs
2 - You can only charge customers in USD and EUR for now, but you are able to receive INR
I sent an email 26 hours ago a
nd still haven't received a reply. Is your support team on holiday or unavailable during the weekend?
Hi!
I can see that your email was replied on the same day that we received it. Could you please check your spam folder? It might have ended up there.
On weekends indeed our team is usually with a skeleton force, but we still normally reply to everything under 24h