Q: Hello, I tried curatora again and found some issues preventing me from buying 1) I was unable to find a way to add a custom source.
From your docs, it should be possible, but didn't find a way. So that's slightly problematic, however, I reached out to your support last week and still haven't heard back....
2) I am looking at your roadmap and 2 things stuck out to me. Firstly, there are very few new ideas planned, to me it suggests not very engaged current user base + not super strong and creative ideas from the team. Second, there are no real major updates and improvements planned. So it seems like the product will stay more or less the same for a pretty long time.
Lastly, a question about your plan -- let's say I buy Tier 1, where will the curatora branding appear?
When I schedule a post on Twitter for example, is there going to be a reference about curatora?
Thanks

Imtiyaz_Curatora
May 14, 2024A: Hi there,
I sincerely apologize for missing your messages.
Yes, you can add custom sources. When you hover over your content stream name there appears a gear icon appears, when you click on this gear icon you see a page to Manage Topics and sources, Click on the Plus (+) button on the right side bottom to add a custom source.
To remove the confusion we have removed Curatora branding from the Tier 1 plan as well, so there will be no curatora branding on the Tier 1 users.
Please feel free to contact me at imtiyaz@curatora.io if you need further assistance.
Ok thanks, I grabbed a code to test this for real - will be in touch regarding the sources, because I did see that I can change the sources, but not that I can add a custom website not in your database
Lol not sure what to say... I tried it, connected 1 social media account -then went to connect sources (maybe 15 topics) and now for almost an hour it's been loading.. .
What should be the normal wait time? This doesn't seem good

Verified purchaser
Sorry for the inconvenience caused. Can you please email me at imtiyaz@curatora.io? I'd be happy to give you a product demo and answer your question on a quick Zoom call.