Q: Is this able to track the pages a visitor visits over time?
I would like to have it send via Zapier when a lead that filled out a form returns to the site at a later date. Is this able to track when a lead that filled out a form returns to the website at a later date?
How long are the cookies stored on a visitors computer?
Is one deal only for one domain? 2. Can we use on one domain for a period of time and then switch to a different domain? 3. If we stack codes, can we let them sit idle for a while before using? (I plan to start several new businesses 9-12 mos from now and will want to use this on those websites)
A: a) You can use one domain for a period and switch to another later.. I'd suggest you to unlink that account, give it to your customer and link a new account.
Q: I'm not a tech person, keep that in mind when you answer.
I have had the Facebook pixel installed on my site. What does this do differently? How can it help me improve my FB ads? How can it help increase sales? I don't know what other tracking codes exist besides the Facebook pixel, so I appreciate more details. As I said, I am not a tech person but I do have an ecommerce site.
Something that I'd truly appreciate AppSumo doing with deals they post in the future is giving an indication of how technical you need to be to make it work.
a) Get back the users who clicked on add to cart button and did not purchase.
b) Build an audience who has unique set of interests for eg: black shirts/size 11 shoes/red tops etc.. Sync it with facebook or google adwords or convertfox and bring them back with ultra personalised messages and ads.
If you are starter these two use cases will double your conversions for sure.
A: So this is like this. When a car is powered on its work on fuel, if you say no, when the car is idle on traffic to power AC you should not use fuel but you can use fuel only when it’s tires spinning I don’t know, your car won’t power on at all. So pageviews are used for attrbution, cookie sets, query tracking, authentication. Without that your tracking data would be useless. Basically tires won’t spin unless your car is switched on. That’s a basic example I could think of, if that’s misleading sure why not. I accept your understanding and I don’t argue, however I’m sure I’ve valid reasons behind that and not misleading.
How does the page views and activities work together? How do we track them?
Q: Hello!
I am loving the concept of this deal, but have a question about the Plus plan offered by Appsumo versus the Plus plan on your pricing-details page: https://www.customerlabs.co/pricing ... your website says Upto 0.5 million events per month free for the Plus plan ... but the Appsumo deal says only 100k? So is that a typo at Appsumo or on your website?
Or is the Plus plan from Appsumo a different plan? If so, what other differences should we be aware of?
I didn't see it in the list of integrations on your site. I want Mailchimp to email customers who add to cart but leave the site. Is that possible with this tool?
Q: guys also, many users told you including me, there is no way to contact you.
your Drip icon does not appear. in these past weeks while being live on Appsumo, at least could have fixed that. if that could not be done, where is gurantee you will improve website, product, user interface?
We tried to debug this but no much response from Drift. We find it quite strange, so not sure where to start debugging. To deal with this, we do have this support system - yourwingman.customerlabs.co where you can create support tickets. It was fixed the day we had an issue with another customer. Hope that helps.
With guarantees with UX, Product I'm not sure how would you want us to do that. Suggest a way, happy to look into it.
Q: Unfortunately, the help chat icon that would allow me to ask questions to the support team has vanished!
I bought this. But I was really hoping to get occasional support while still within the refund window. Is anyone else having a problem using their support chat window? If not, can someone please tell me how to reactivate support chat?
A: Yes, we are already GDPR complaint. If any user doesn't want to be tracked, we can opt them out and we can delete their entire profile out of our systems.
Q: You just notified me my account expired - I have an LTD. WTF???
What's going on CustomerLabs? I have an 100K LTD and I've not used it up.
Why am I being held to hostage?
Share CustomerLabs Plus Plan with 100k events
Q: hey I got your email too late I really want to get this deal if you will give me this is $49 I will buy also ...
the socialinsider + crystal
hope you will help me with this
Share CustomerLabs Plus Plan with 100k events
Q: Hello Vishnu, I haven't had a moment to read through the 385 questions to ascertain if this work well with square space?
vishnu22
May 15, 2024A: Hey, this works with squarespace.
Share CustomerLabs Plus Plan with 100k events
Q: What is the difference to funnelytics?
vishnu22
May 15, 2024A: First step is to track behavior on your website where you'll use action recorder.
Step 2 is using tools like facebook, adwords, analytics and funnelytics to increase your engagement.
if you don't know what's your engagement, there's no way you can optimise on fb, adwords, analytics or any other tool for that matter.
Share CustomerLabs Plus Plan with 100k events
Do you use Funnelytics? If so how does it work for you? Seems really confusing to get started.
Q: Hi Visnu, awesome app, just bought five deals to get 10 accounts, 5 integrations per account, and 1M events (shared across accounts).
My question is about updates: I get all future features & updates from Plus Plan or Agency Lite or Agency Premium ?
vishnu22
May 15, 2024A: Hi bud,
the future updates of plus plan will be available. thank you very much for the 5 deals, means a lot to us.
Share CustomerLabs Plus Plan with 100k events
Q: Is this able to track the pages a visitor visits over time?
I would like to have it send via Zapier when a lead that filled out a form returns to the site at a later date.
Is this able to track when a lead that filled out a form returns to the website at a later date?
How long are the cookies stored on a visitors computer?
vishnu22
May 15, 2024A: a) Yes you can track visitors over time.
b) Works well with Zapier and takes < 5 mins to send the data.
c) Yes, we'll have that information and the visitor will be tracked.
d) 180 days.
Share CustomerLabs Plus Plan with 100k events
Q: 1.
Is one deal only for one domain?
2. Can we use on one domain for a period of time and then switch to a different domain?
3. If we stack codes, can we let them sit idle for a while before using? (I plan to start several new businesses 9-12 mos from now and will want to use this on those websites)
vishnu22
May 15, 2024A: a) You can use one domain for a period and switch to another later.. I'd suggest you to unlink that account, give it to your customer and link a new account.
b) Yep, you can leave them to be idle.
Share CustomerLabs Plus Plan with 100k events
Q: I'm not a tech person, keep that in mind when you answer.
I have had the Facebook pixel installed on my site. What does this do differently? How can it help me improve my FB ads? How can it help increase sales? I don't know what other tracking codes exist besides the Facebook pixel, so I appreciate more details. As I said, I am not a tech person but I do have an ecommerce site.
Something that I'd truly appreciate AppSumo doing with deals they post in the future is giving an indication of how technical you need to be to make it work.
vishnu22
May 15, 2024A: let me break it down:
a) Get back the users who clicked on add to cart button and did not purchase.
b) Build an audience who has unique set of interests for eg: black shirts/size 11 shoes/red tops etc.. Sync it with facebook or google adwords or convertfox and bring them back with ultra personalised messages and ads.
If you are starter these two use cases will double your conversions for sure.
Share CustomerLabs Plus Plan with 100k events
Q: Can you please define what specifically is a "standard integration?"
vishnu22
May 15, 2024A: Hi,
All our integrations are standard except segment, however with this deal there are no restrictions. You can choose any of them.
Share CustomerLabs Plus Plan with 100k events
Q: is missleading...
say "100K Events tracked per month"...but count pageview + events (so is like 50k one time visitors + actions)
vishnu22
May 14, 2024A: So this is like this. When a car is powered on its work on fuel, if you say no, when the car is idle on traffic to power AC you should not use fuel but you can use fuel only when it’s tires spinning I don’t know, your car won’t power on at all. So pageviews are used for attrbution, cookie sets, query tracking, authentication. Without that your tracking data would be useless. Basically tires won’t spin unless your car is switched on. That’s a basic example I could think of, if that’s misleading sure why not. I accept your understanding and I don’t argue, however I’m sure I’ve valid reasons behind that and not misleading.
Share CustomerLabs Plus Plan with 100k events
Verified purchaser
How does the page views and activities work together? How do we track them?
Q: Hello!
I am loving the concept of this deal, but have a question about the Plus plan offered by Appsumo versus the Plus plan on your pricing-details page: https://www.customerlabs.co/pricing ... your website says Upto 0.5 million events per month free for the Plus plan ... but the Appsumo deal says only 100k? So is that a typo at Appsumo or on your website?
Or is the Plus plan from Appsumo a different plan? If so, what other differences should we be aware of?
vishnu22
May 15, 2024A: There are no other differences except the tracking will be stopped at 100K events/mo. You can use 5 integrations including premiums.
Share CustomerLabs Plus Plan with 100k events
Q: What if we one of the accounts needs more than 5 integrations?
vishnu22
May 14, 2024A: Upgrade :D
Share CustomerLabs Plus Plan with 100k events
Verified purchaser
at what price for AppSumo clients?
Right now, we are offering currently at 50% discount on the unlimited plan.
Q: Hello.
I bought one code. How can I upgrade to 3 codes with 500k events? Where to put the remaining two codes? Thank you.
vishnu22
May 15, 2024A: hy
You can claim those codes in your account settings. Make sure you add your first code and other two codes. you should be good to go.
Any help just raise a chat, we can help you.
Share CustomerLabs Plus Plan with 100k events
Q: One deal is for one domain?
Or can we use at seperate domains?
Share CustomerLabs Plus Plan with 100k events
Q: Can this integrate with Mailchimp?
I didn't see it in the list of integrations on your site. I want Mailchimp to email customers who add to cart but leave the site. Is that possible with this tool?
vishnu22
May 14, 2024A: We are working on the integration, it'll be released soon.
Share CustomerLabs Plus Plan with 100k events
Verified purchaser
That sounds very vague. When is "soon"? Roadmap?
Q: Just to be clear, this plan states: - Lifetime access to CustomerLabs Plus Plan (100k events) - All future ...
features & updates to Plus Plan included (max 100k events)
Are you saying this plan has 100k event for the lifetime of our account, or is this per month?
Please be specific.
Thank you again
vishnu22
May 14, 2024A: Hi,
a) 100K events every month (of course).
b) No restriction on premium integrations, you can use upto 5 integrations (standard or premium).
Share CustomerLabs Plus Plan with 100k events
Thank you. The sales page here was not too clear.
Q: guys also, many users told you including me, there is no way to contact you.
your Drip icon does not appear. in these past weeks while being live on Appsumo, at least could have fixed that. if that could not be done, where is gurantee you will improve website, product, user interface?
vishnu22
May 15, 2024A: Hi,
We tried to debug this but no much response from Drift. We find it quite strange, so not sure where to start debugging. To deal with this, we do have this support system - yourwingman.customerlabs.co where you can create support tickets. It was fixed the day we had an issue with another customer. Hope that helps.
With guarantees with UX, Product I'm not sure how would you want us to do that. Suggest a way, happy to look into it.
Share CustomerLabs Plus Plan with 100k events
Yo.
Do you have any ad blockers installed? Looks like it's causing issues with Drift support chat thingy..
Q: Do you have am appsumo deal for the agency version?
vishnu22
May 15, 2024A: Yea,
If you stack 3 codes, you'll have agency version.
a) 5 accounts
b) 500K events (shared across)
c) 5 integrations per account.
Hope that helps.
Share CustomerLabs Plus Plan with 100k events
Q: Unfortunately, the help chat icon that would allow me to ask questions to the support team has vanished!
I bought this. But I was really hoping to get occasional support while still within the refund window. Is anyone else having a problem using their support chat window? If not, can someone please tell me how to reactivate support chat?
vishnu22
May 15, 2024A: Ninja bro,
thanks for the heads up. I was digging everything why this is not working, you gave me the idea.
Everyone, it's the ad blocker who was messing with your support chat, please uninstall the ad blocker.
Share CustomerLabs Plus Plan with 100k events
Verified purchaser
Never mind. It is working. I was using an ad blocker.
Q: Great idea but please be careful of the GDPR as this is Profiling.
Do you have so e thought about this?
vishnu22
May 14, 2024A: Yes, we are already GDPR complaint. If any user doesn't want to be tracked, we can opt them out and we can delete their entire profile out of our systems.
Share CustomerLabs Plus Plan with 100k events
Verified purchaser
How do they opt out if you don't have their email or personal information?