A: Hi Diogo, Instagram DMs are not yet available, but it’s on our product roadmap. In the meantime, you can still manage Instagram messages directly from CX Genie’s unified inbox while automation for IG is being developed, also the reply by A.I as well not a robotic answer. In order to have more information, new release and updates you can join our Community here: https://discord.gg/6jvy9Qut6e