Q: Bot Session controls the conversation scope and number of reply.
Is it possible to set limits on the number of bot responses per session to prevent system abuse? Additionally, can we ensure conversations remain focused on the intended design topics?
Shawn_CXGenie
Jul 13, 2025A: Hi Matrix, for your first question -> at the moment you can't not set a limit for the number of bot responses per session. For the second question -> You can ensure it to focus on the intended design topics by using Workflow!
matrix.gPLUS
Verified purchaser
Is it possible to add usage limitation capabilities now? We need to manage conversation costs and protect against budget overruns. This would help us prevent users from playing around the BOT driving up our expenses.
Without the limit, is a risk to run business using this.