Hi,\u000aIf we use OpenAI\u0027s own API in Tier 3, will we still be limited by the monthly conversation limit?

Conversations per month Limit. | CX Genie

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AndiMicro

Mar 20, 2025

Q: Conversations per month Limit.

Hi,
If we use OpenAI's own API in Tier 3, will we still be limited by the monthly conversation limit?

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Shawn_CXGenie

Mar 24, 2025

A: Hello our dear customer! Unfortunately conversation limit is still be limited even you use your own API. When you use your OpenAI's own API you can use the credit limit of it.

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Again, thats for answering my questions. We can manage multiple businesses using your software software? Do you have any multi business use cases? If so, please share. Thanks
1.) Thanks for answering my previous questions, I purchased Tier 3. Can you elaborate on how your is software different from other chatbots? 2.),Can we manage the chatbot usage and workspace per brand? 3.) Does your software integrate with website other than WordPress? 4.) Can I use your software in Facebook groups? 5.) Do you have plans to integrate with LinkedIn? 6.) What is the cost for additional conversations? 7.) If Tier 3 is not aligned with the Business plan, how can we map our Appsumo plan with your website, if there is no Pro plan?
5.) Is there a way to manage the chatbots usage and workspaces? 6.) Per your website, there is no Pro plan. Is the Appsumo Tier 3 mapped to your Business plan? 7.) With the White-labeled option, will our branding be on the software in the mobile app? 8.) Please note the chatbot on your website is nonresponsive. I asked it a question about software integration at 9:43am, 10:27am and 11:20am. Each time "CX Genie is typing" but no response to questions.
CX Genie Software Questions Hello Support Team, 1.) Do your chatbots have the ability to answer customers questions based on information provided to its knowledge base, or is it based on a predetermined questions with provided answers workflow, which maps the responses? 1b.) If no, when will this feature be available for use? 2.) Does your company plan on providing the lastest AI models or just ChatGPT 4.0? 3.) Have you made improvement to the chatbot outputs to questions within the knowledge based, since you were last on Appsumo, for accurate responses? Question is based on the software review on your Appsumo page, from one of the reviewers. 4.) What is the process and cost if we use all of your conversations provided per month, before the month ends? 5.) Is there a way to manage the chatbots usage and workspaces?
Goal: Build/resell an live chat platform with unlimited AI chats/month and user-supplied OpenAI (ChatGPT) API keys for billing/access. Also consider: AI Assist (GPT-powered) add-on options. DeepSeek: Free unlimited chatbot on their platform; API billed by tokens—potentially cost-effective. Best-fit options by need Need Suggested Platforms Use your own API key Social Intents, PulsarChat, TeamSmart AI Unlimited chats/month ChatMaxima (flat/lifetime pricing) White-label / Resell Planify X, Convert Chat

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