Q: Email channel / Ticketing system
Hi
T4 says that helpdesk and ticket management is included.
Does this mean that you have decided to include the email channel in T4 or is it still not included in the deal?
Any there any other features that are NOT included in T4?
TeamGeniusPLUSAug 27, 2025
Founder Team
Shawn_CXGenie
Sep 2, 2025A: Hi Team Genius! I think you mean Tier 3 plan. Basically Tier 3 provides you everything that CX Genie has so far. For more information, new releases & updates of CX Genie you can reach our Community here: https://discord.gg/6jvy9Qut6e
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