Q: ✨ Hey everyone! ✨ 🚀here is the latest release and update from CX Genie on September 11th, 2024 🚀

ethan.nguyenSep 13, 2024
Founder Team
ethan.nguyen

ethan.nguyen

Sep 13, 2024

A: 🌟 New features:
✨Dashboard
+ Usage Dashboard & Billing Report: Improved clarity on fee calculations.
⏫Updates:
🔹Dashboard
+ Improve system performance
- Optimize system performance and data backup, reducing
🐞 BUG FIXED
+ Workflow not triggering on the correct keyword.
+ Workflow not triggering on the user's chat message.
+ Bot detects the wrong language when the user sends a period.
+ Bot replies with messages containing special characters (**).
+ Preview contains a period; clicking the link displays a non-existent page.
+ Sending long images on mobile causes layout issues.
+ Error in contact list causing an application error.
+ Capture info not displaying.
+ Members not displaying when added to workspace.
+ Error displaying when deleting an Ecommerce store.
+ Admin replies, but messages do not appear in the customer's ticket section.
+ Members have replies on a ticket but do not receive email notifications.
+ Cannot mention members in message notes in tickets.
+ Messages missing from tickets.
+ Chat widget on mobile has layout issues.
+ Client's chat bot widget not displaying on mobile browsers.
+ Clicking "create tag" and then clicking outside the input box shows a pop-up warning, but pressing "OK" has no effect.
+ Last message shows as null when running Capture custom info.
+ Existing forms are duplicated when importing flow with that form.
+ Sending images/videos from Telegram/Instagram does not display in live chat.
+ Error displayed when clicking on ticket add-on.
+ New conversation notification jumps when the user just opens the chat.

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