Inquiry Regarding CX Genie WhatsApp Groups and Possible Security Issue

Question

Hi\u000a\u000aI wanted to ask about the WhatsApp groups that were created by your team a few months ago. Recently, I’ve noticed that these groups are being spammed with stock investment messages.\u000a\u000aCould you please clarify what has happened? Has your WhatsApp number been compromised or hacked? The sudden change in group activity is quite concerning\u000a\u000aScreenshot attached\u000ahttps://sinosend.com/w/vHptQi5

Mike_CXGenie · Answer

Hello ALEX47874, thank you for bringing this to our attention. The WhatsApp group you mentioned is no longer active and is not used as our primary communication channel anymore.\u000a\u000aWe invite you to join our Discord community (https://discord.gg/SsYEF8PW65), where you can ask questions, share feedback, and stay up to date with the latest news. Our sincere apologies for not notifying you earlier about this change, and thank you for your understanding!

Leah_CXGenie · Answer

Hi Alex, thank you for your concern. As the group was no longer in our moderation, we had removed the group from our community channels and are no longer maintain. Hence, some parties might have taken that opportunity and promote their businesses on those groups. \u000a\u000aI am assure with you that our WhatsApp number have not been compromised or hacked. We advise you to leave those groups and join our official community on Discord instead. In case you haven\u0027t, you can find us here: https://discord.gg/7y7cThpAEp\u000a\u000aThank you.

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