Live chat feature missing

Question

We purchased the tier 2  but the live chat menu is not showing up. How to display it?

Shawn_CXGenie · Answer

Hello! With Tier 2 you have the Help Desk add\u002Don. You can access Help Desk to see Live Chat! If you need further information please contact us via hello@cxgenie.ai

Shawn_CXGenie · Answer

You have the Help Desk add\u002Don in Tier 2 so it will show you Help Desk instead of Live Chat. For more information you can contact us via our Discord: https://discord.gg/CaMwk5NV or hello@cxgenie.ai

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