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Q: Modifying AI Responses

Sorry that I have to ask this again because I couldn't find the original question thread. I asked if AI responses could be modified. For example, a question is asked and the bot responds but the response needs to be tweaked. You indicated that there was an option for this but you need to turn on the setting "Allow bot learns to answer from conversations". I turned this on an I see if a bot has no answer at all - you can add the answer and import it but if the bot answers the question - I still find no way of being able to modify the response. How do I accomplish this?

johnwpgPLUSJun 9, 2025
Founder Team
Mike_CXGenie

Mike_CXGenie

Jun 10, 2025

A: Hello there! Would you be open to a short online meeting so we can demonstrate this feature more easily? You can book a time with us using this link: https://calendar.app.google/9YB8GKe3ZgNt1z3z7. Looking forward to meeting with you!

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Posted: Jun 10, 2025

yes, sure