Q: My team booked 2 meeting with you and no one showed. Although this is a bad sign, below the questions.
1. Permission levels for users over certain bots or workspaces . Is there a clear plan in the next few days/weeks for this to be implemented ?
2. Is there an API/ Any other way to add new users automatically through a link instead of adding them manually through our account ?
3. If we bought the offer from AppSumo or the website, can we upgrade or increase conversations limit ? And how much this will cost ?
4. How conversations credit is calculated ? full conversation ? or per message ?
Shawn_CXGenie
Mar 24, 2025A: Hello! I am truly apologize for missing your meeting. Let me help you with the matter you concern about:
1. We have already launched our role & permission feature on the product. Can you tell me know more your expectations with that feature so that I can review with for you.
2. Do you mean you want to add members to your workspace automatically? If I understand you correct it is not possible at this stage. Can you suggest me how it should works? And If I understand you wrong please let me know!
3. The highest Tier on the AppSumo will provide you 60k conversations and you can buy additional conversation for $20 per 50k conversation
4. The credit will cost you per conversation