Purchased your product, and upon adding a new workspace, all the additional features disappear and i am required to purchase them all over again\u000aThe add ons that were prmoised in tier 3 like\u000aticket\u000aE Commerce\u000aForm Builder\u000aProduct Data Sync\u000aHelp Desk \u000aall disappeared when selecting a new workspace\u000aand even the main workspace, i have to purchase it?

where are all the features | CX Genie

Q: where are all the features

Purchased your product, and upon adding a new workspace, all the additional features disappear and i am required to purchase them all over again
The add ons that were prmoised in tier 3 like
ticket
E Commerce
Form Builder
Product Data Sync
Help Desk
all disappeared when selecting a new workspace
and even the main workspace, i have to purchase it?

billangPLUSMar 19, 2025

Founder Team

Shawn_CXGenie

Mar 24, 2025

A: Hello! I sincere apologize for the issue you met. Please email us your information like email owner via hello@cxgenie.ai so that I can look it through for you. Thanks!

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