Mailbox and white label - The mailbox is the heart of a support solution
You cannot think of a support solution without mailbox!
I bought the Tire 3 for unified mailbox solution, after paying and testing I can see this is comming soon. I also don't know will that comes with my current package for free or I need to pay additional fees 🤔
Additionally, the email my customer receiving after signing up from cx-genie email, I want to use my email here, I also want to fully customize any email that my customer received from the our CX Genie portal (support.bplugins.com)
Lastly I dont want to whow powered by cx-genie in the chat widget. as white label promise.
We've planed to get refund if mailbox won't available in the 2 months trial period.

Shawn_CXGenie
Feb 12, 2025Hello, sorry for the inconvenience experiences when you use White Label, we noticed it and on the way on fixing it.
For the Mailbox, we are still considering and probably you don't have to pay any additional fee when you have already used the highest LTD.
Don't worry your benefits is guaranteed!