We are truly sorry about this, and you are absolutely right to call it out. This is not the experience we want for our users, especially for someone who has trusted us enough to come back on AppSumo. 🙏

We sincerely apologize for missing your tickets. That should never have happened, and we take full responsibility.

Could you please share your contact email here, or reach out to us directly at [email protected]? We want to make sure your issues are prioritized and resolved as quickly as possible.