Posted: Aug 19, 2025
Unresolved Request After 4 Months
I purchased Tier 5.
Although it is supposed to come with VIP support, my request has not been resolved for over four months.
They claim there are other higher-priority tasks, but does this mean they simply lack the resources?
At this stage, I cannot recommend it.
Founder Team
Shawn_CXGenie
Aug 19, 2025Hi Yoshichika, this is Shawn from the Support Team. I apologize and really understand your frustration, can you give us another chance to see it through for you once again. Can you connect us again in the Discord Community?
Helpful?
Share