Tier 5, version 0.0.1, no training, Exception errors, critical false negatives
I don't know what went wrong.
My version 0.0.1 is certainly a pre-alpha version.
The training video "https://www.youtube.com/watch?v=XYOsgY0TwRc" was only 63 seconds long. The linked https://www.youtube.com/@cyberangels5246 channel had no content.
There was no link/button/email for help/tickets, that I could find.
There were regular red 'Exception' errors, without useful explanation.
I was able to scan two of my sites.
The wordpress with Let's Encrypt was basically fine.
The wordpress with Sucuri and GoDaddy certificate falsely claimed to have no certificate.
The reports were almost useless, although a professional may be able to track down what to do to improve security.
I just found my reset password from cyberangels in my gmail spam folder.
All other cyberangel communications were basically appsumo communications.
I will probably return this product, rather than waste more time on it.
I do like the logo.
Andrea_Cyberangels
Jul 17, 2024Hello,
Thank you for your feedback. We appreciate your input and will address the improvement points you have raised.
Regarding the "critical false negatives" you mentioned, it's important to note that this issue is not a reflection of the tool's reliability. It stems from the nature of the scan itself.
Occasionally, a scanned IP address may temporarily block the scan job due to security policies. However, this issue is temporary and will be resolved in the next scan. It's a common issue encountered with these types of tools. I have experienced similar issues with expensive tools like UpGuard, for example.
About the possibility of receiving actions/suggestions to fix the reported issue, the "Report" is not the appropriate tool; you can find these actions in the "Improve" section of the application.
At the end, of course, we need to improve, but we're eager to receive your feedback. And you can always reach out to our team, writing to support AT cyberangels.it