No support at all!
The only replies I finally received so far were on AppSumo, where I was advised to email support@cytrio.com for faster assistance. However, I have not received a single reply from actual support.
Furthermore, the help files are quite limited.

Vijay_CYTRIO
Apr 23, 2025Egor:
Unfortunately we received none of your emails. It is possible that either your domain is blocked by spam filters or your emails might be in your outbox. Either way we could not respond to your emails if we don't receive them. We have seen one other customer with similar issue. That customer sent an email to our support team via gmail account and our team was able to resolve their issue promptly. We ask that you send an email using gmail account.
FYI our support team reached out to you proactively on April 11 inquiring about how your deployment went but did not receive a response from you. It is disappointing to see you accuse us of not being responsive and make disparaging comments.
We are hear to help you.