There are some small errors
I checked on two websites
Part of the banner is off-screen. I have tried changing the banner location but this error is present everywhere. The problem affects mobile devices and computers.
Secondly, I cannot add a logo even though I meet the requirements listed on the website
I didn't find any contact details under the Help button, so I decided to write it in the review
I'm not sure if it works properly, because even if I didn't agree, I still had access to the chat. The Cookie bot blocked this function.
That's why I haven't installed Cytrio on my high-traffic stores and Google ADS yet
Pros
Very simple installation compared to competing products.
Medha_CYTRIO
May 22, 2024Hi Mycha, we are very sorry to hear that you faced some issues with the tool. We greatly value your feedback and would like to ensure we serve you better.
The logo issue fix has been rolled out and our support contact email is now listed in the Help section.
We would appreciate if you can email us at support@cytrio.com with details regarding the chat not blocked and the banner off-screen issue. Our support team will look into it on priority.
Thank you.