A: Hi Jake,

Yes, “responses” or “replies” means form response records, not individual answers. A submission with 12 answered questions counts as one response.

Tier 3 includes 10,000 responses per month. For AppSumo customers, we can offer an optional $199/month add-on that raises your total allowance to 100,000 responses per month across your organization.

Your Tier 3 lifetime license stays in place. The monthly fee covers the additional response capacity.

Additional AI usage, including adaptive AI conversations and AI lead scoring beyond your included allowances, is priced separately. The response add-on does not increase your AI credits or voice-minute allowance.

Please contact [email protected] with your expected workflow, and we can confirm the AI pricing and help arrange the capacity add-on before you proceed.

Thanks for considering Dashform!