91598d6d6a264b79b1a291d2dffba25491598d6d6a264b79b1a291d2dffba254
91598d6d6a264b79b1a291d2dffba254PLUS
Sep 5, 2024

Q: Credit fix

Hi,

I feel like there must be some sort of error on the backend that measures how much credits are worth.

I can see 1500 credits can be bought for $20.
I was charged 150 credits to scrape 10 google serp pages.
That is $2.
Doing the exact same scrape using Outscraper API charged me $0.01 to scrape 10 pages.

This means the markup on by databar is 200x !!!

that can't be right, can it?

devs please fix.

Founder Team
David_Databar

David_Databar

Sep 6, 2024

A: Wow, yes this really is a bug. Really sorry about that - the price should be significantly lower than that (and in the admin panel the price really is much lower). Could you please send us a message via email & we'll refund you the credits you spent on this pull.

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Founder

Verified purchaser

We're on it btw and fixing the bug

This is how businesses make money

Founder

Verified purchaser

Okay, quick update here - we have a custom pricing system set up for the Outscraper connectors since it varies depending on how many results you get back (so we kind of double-check how much comes back and charge based on that so as to not overcharge anyone). Was an easy fix, the correct price should be set up now.

Verified purchaser

thanks, I appreciate the quick response! What's the best email to contact you on?